Membership Growth & Wellness Consultant

Goodlife Operations Pty; Western Australia; On-site; AUD 30,000 - 44,000; Full time

Benefits offered by this job

A competitive hourly rate

Complimentary Goodlife membership

Anniversary leave days

Free gym membership for friends and/or

Career paths to management

Job summary

Goodlife Health Clubs in Perth, WA, is seeking a casual Member Support Consultant to drive new memberships from the club floor. You’ll be the first point of contact, delivering energetic, personalised experiences that inspire healthy lifestyle changes.

Responsibilities include lead generation, promotions, and guided tours, with a focus on delivering exceptional customer outcomes while meeting individual and team goals.

Qualifications

• Current First Aid & CPR certificates.
• Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
• The ability to solve problems, and overcome obstacles.
• Outstanding communication abilities - able to listen, understand, empathise and influence others.
• Tenacity with a natural drive to achieve individual targets and team goals.
• Customer focused with a desire to achieve exceptional customer outcomes

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Skills

Sales skills

Customer service

Communication

First Aid & CPR

Job description

Goodlife Health Clubs in Perth, WA, is seeking a casual Member Support Consultant to drive new memberships from the club floor. You’ll be the first point of contact, delivering energetic, personalised experiences that inspire healthy lifestyle changes.

Responsibilities include lead generation, promotions, and guided tours, with a focus on delivering exceptional customer outcomes while meeting individual and team goals.