Membership Consultant: Grow Community & Help Members Thrive

Anytime Fitness; Canberra, Adelaide; Hybrid; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Complimentary Anytime Fitness memberh

Supportive club team

Rewards for membership growth

Positive, inclusive workplace culture

Professional growth opportunities

Job summary

Anytime Fitness Australia is hiring a Membership Consultant to welcome members and prospects, drive new memberships, support fitness goals and deliver an exceptional member experience across Deakin and Erindale clubs.

You will conduct tours, follow up leads by phone, SMS, and email, and work with Club Managers to hit membership and performance targets, with shifts including evenings and Saturdays.

Qualifications

• Previous experience in customer service, retail, hospitality or sales.
• A passion for health, fitness and helping others.
• Strong computer skills and confidence learning new systems.
• A current Driver Licence and reliable vehicle (essential due to travel between clubs).
• Current First Aid and CPR Certificate (or willingness to obtain).

Responsibilities

• Deliver excellent customer service and build member relationships.
• Conduct club tours and convert enquiries into memberships.
• Follow up sales leads across phone, SMS, and email.
• Support marketing, club presentation, and daily operations.
• Work with Club Managers to achieve membership and performance goals.

Job description

Anytime Fitness Australia is hiring a Membership Consultant to welcome members and prospects, drive new memberships, support fitness goals and deliver an exceptional member experience across Deakin and Erindale clubs.

You will conduct tours, follow up leads by phone, SMS, and email, and work with Club Managers to hit membership and performance targets, with shifts including evenings and Saturdays.