Melbourne Transport Operations Lead

GTS Freight Management Pty Ltd; Adelaide; On-site; AUD 140,000 - 180,000; Full time

Job summary

GTS Freight Management Pty Ltd is seeking an experienced State Operations Manager to lead our Melbourne operations, fleet and transport activities. The role may be based in Adelaide or Mildura, but the primary focus is the Melbourne operation and ensuring safe, efficient transport performance.

You will report to the national operations leadership, drive KPI outcomes, manage drivers, subcontractors and workshop coordination, and foster a practical, customer-focused culture across the network.

Qualifications

• At least two years’ experience in a similar transport, logistics or operational leadership role
• Strong leadership, communication and problem-solving skills
• Demonstrated commitment to customer satisfaction
• Sound attention to detail and ability to manage competing priorities
• Confidence to resolve operational issues and workplace conflict constructively
• Strong teamwork and relationship-management skills
• Experience in people management and safety legislation is highly regarded

Responsibilities

• Lead the day-to-day running of our Melbourne operations
• Coordinate driver scheduling, work diaries, safe driving plans and delivery requirements
• Manage operational staff, drivers & subcontractors
• Monitor operational performance and report against KPIs
• Identify opportunities to improve costs, systems, processes and work practices
• Manage the commercial performance of the operation and support profitable growth
• Ensure transport activities comply with safety and regulatory requirements
• Lead, coach and develop employees
• Coordinate working hours, rest breaks and leave
• Maintain professional customer communication and address service enquiries
• Coordinate preventative maintenance, servicing and repairs with workshop personnel
• Support load building and other operational functions as required
• Promote a positive, practical and solutions-focused culture

Job description

GTS Freight Management Pty Ltd is seeking an experienced State Operations Manager to lead our Melbourne operations, fleet and transport activities. The role may be based in Adelaide or Mildura, but the primary focus is the Melbourne operation and ensuring safe, efficient transport performance.

You will report to the national operations leadership, drive KPI outcomes, manage drivers, subcontractors and workshop coordination, and foster a practical, customer-focused culture across the network.