Medicine Hub Administration Officer

St Vincent's Health Australia; Sydney; On-site; AUD 74,000 - 76,000; Part time

Benefits offered by this job

Salary packaging

Not-for-profit pay scales

Study leave opportunities

Curran Foundation scholarships

Health & wellbeing benefits

Job summary

St Vincent’s Public Hospital in Sydney is seeking a Medicine Hub Administration Officer on a permanent part-time basis (24 hours per week). You will provide high-quality admin support across the Medicine Hub and Outpatient Clinics, coordinate appointments and communications, and manage a range of clerical tasks with accuracy.

Join a dedicated clinical team within NSW Health, benefit from pro-rata salary with super and salary packaging, and contribute to a patient-focused service that enhances

Qualifications

• Medical administration experience in healthcare or similar setting.
• Ability to manage competing priorities with professionalism.
• Clear communication with patients, clinicians and colleagues.
• Patient-focused, proactive and service oriented.
• Organised with attention to detail and the ability to work independently.

Responsibilities

• Provide high-quality administrative support across the Medicine Hub and Outpatient Clinics.
• Coordinate appointments and respond to enquiries to inform patients.
• Handle correspondence, filing, scanning, data entry with accuracy.
• Identify issues and escalate to the Practice Manager to keep operations efficient.
• Collaborate with medical, clinical and administrative teams for a patient-focused environment.

Skills

Medical administration

Communication

Organisational skills

Team collaboration

Job description

Job Description: Role title: Medicine Hub Administration Officer Role type: Permanent Part Time (24hrs/week) Role grade: Administration Officer Level 3, (Year1-2) Department and location: Medicine Hub, St Vincent’s Public Hospital, Sydney Salary $73,915.12 - $76,218.80 (pro-rata) + super + salary packaging

Welcome to St Vincent’s Hospital Sydney Join a team built on a proud legacy of world-class care, true compassion, and deep community roots. Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth. Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep. Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

• Keep clinics running smoothly: Provide high-quality administrative support across the Medicine Hub and Outpatient Clinics, helping clinicians and teams deliver a seamless patient experience.
• Be the connection between patients and clinicians: Coordinate appointments, respond to enquiries and manage communication to ensure patients receive accurate and timely information.
• Keep things organised and on track: Manage a range of administrative tasks including correspondence, filing, scanning, data entry and responding to clinician requests with accuracy and attention to detail.
• Solve problems and stay proactive: Identify issues, manage competing priorities and escal… matters appropriately to the Practice Manager to keep clinic operations running efficiently.
• Be part of a collaborative team: Work closely with medical, clinical and administrative teams across the Medicine Hub, contributing to a positive, supportive and patient-focused environment.

About you

• Medical administration experience: You have experience in medical administration, healthcare administration or a similar environment, with an understanding of clinic operations and patient-focused service.
• Confident and capable: You’re comfortable supporting clinicians, managing competing priorities and handling a busy workload while maintaining a high level of professionalism.
• A great communicator: You communicate clearly and respectfully with patients, clinicians and colleagues and enjoy working collaboratively as part of a team.
• Patient-focused and proactive: You take pride in providing a positive patient experience, managing expectations and looking for ways to make processes easier and more efficient.
• Organised and detail-focused: You have excellent attention to detail, strong organisational skills and the ability to work independently while contributing positively to a dynamic team.

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

Reconciliation Action Plan

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan Code of Conduct: View Code of Conduct

About St Vincent’s Health Australia

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.