Medicine Hub Administration Officer

St Vincent’S Health Australia; Sydney; On-site; AUD 74,000 - 76,000; Part time

Benefits offered by this job

Competitive pay

Salary packaging

World-class precinct

Heart/Lung transplant program

Oncology trials

Community programs

Study leave scholarships

Health & wellbeing benefits

Job summary

St Vincent’s Health Australia in Sydney is seeking a Medicine Hub Administration Officer on a permanent part-time basis (24 hours per week). You will provide high-quality administrative support to the Medicine Hub and Outpatient Clinics, helping clinicians deliver a seamless patient experience.

You’ll coordinate appointments, respond to inquiries, manage correspondence and data entry, and stay proactive to keep clinic operations running smoothly.

Qualifications

• Experience in medical or healthcare administration and understanding of clinic operations.
• Ability to provide patient-centered service in a busy clinical setting.
• Excellent attention to detail and organisational skills.
• Collaborative mindset to work with clinical and admin teams.

Responsibilities

• Provide high-quality administrative support across the Medicine Hub and Outpatient Clinics.
• Coordinate appointments and respond to enquiries to ensure timely information for patients.
• Manage correspondence, filing, scanning, data entry and clinician requests with accuracy.
• Identify issues, manage priorities and escalate to the Practice Manager as needed.
• Collaborate with medical, clinical and administrative teams to sustain a patient-focused environment.

Skills

Medical administration experience

Strong communication

Patient-focused service

Organised and detail-oriented

Team collaboration

Job description

Description

• Role title: Medicine Hub Administration Officer
• Role type: Permanent Part Time (24hrs/week)
• Role grade: Administration Officer Level 3, (Year1-2)
• Department and location: Medicine Hub, St Vincent’s Public Hospital, Sydney
• Salary $73,915.12 - $76,218.80 (pro-rata) + super + salary packaging

Welcome to St Vincent’s Hospital Sydney

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.

Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

• Keep clinics running smoothly: Provide high-quality administrative support across the Medicine Hub and Outpatient Clinics, helping clinicians and teams deliver a seamless patient experience.
• Be the connection between patients and clinicians: Coordinate appointments, respond to enquiries and manage communication to ensure patients receive accurate and timely information.
• Keep things organised and on track: Manage a range of administrative tasks including correspondence, filing, scanning, data entry and responding to clinician requests with accuracy and attention to detail.
• Solve problems and stay proactive: Identify issues, manage competing priorities and escalates matters appropriately to the Practice Manager to keep clinic operations running efficiently.
• Be part of a collaborative team: Work closely with medical, clinical and administrative teams across the Medicine Hub, contributing to a positive, supportive and patient-focused environment.

About you

• Medical administration experience: You have experience in medical administration, healthcare administration or a similar environment, with an understanding of clinic operations and patient-focused service.
• Confident and capable: You’re comfortable supporting clinicians, managing competing priorities and handling a busy workload while maintaining a high level of professionalism.
• A great communicator: You communicate clearly and respectfully with patients, clinicians and colleagues and enjoy working collaboratively as part of a team.
• Patient-focused and proactive: You take pride in providing a positive patient experience, managing expectations and looking for ways to make processes easier and more efficient.
• Organised and detail-focused: You have excellent attention to detail, strong organisational skills and the ability to work independently while contributing positively to a dynamic team

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zel​and citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.