Medicinal Cannabis Pharmacy Assistant

Botanica Wellness Pharmacy; Bayside; On-site; AUD 30,000 - 39,000; Part time

Job summary

Botanica Wellness Pharmacy in NSW Bayside is seeking a part-time and casual Pharmacy Assistant who is bubbly, outgoing and enthusiastic to join our growing team. No pharmacy experience required; we value personality, attitude and willingness to learn, with full training provided.

You will help with customer service, answer phone calls, manage patient enquiries and assist with bookings. The ideal candidate is reliable, punctual and capable of multitasking in a busy environment while learning

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask in a busy environment.
• Willingness to learn about medicinal cannabis and related processes.
• Reliable, punctual and a team player.
• Comfort with using computers and learning new systems.

Responsibilities

• Answer phone calls and manage patient enquiries.
• Assist with bookings and liaise with patients at the counter.
• Provide friendly, welcoming experiences for every patient.
• Support the team with daily tasks as needed.

Skills

Outgoing personality

Excellent communication

Customer service

Multitasking

Punctual and reliable

Willingness to learn

Job description

Botanica Wellness Pharmacy is a medicinal cannabis pharmacy, and we are looking for a bubbly, outgoing and enthusiastic Pharmacy Assistant part-time and casual to join our growing team!

Our ideal candidate is someone with a vibrant personality, excellent people skills and a positive, can-do attitude. We want someone who genuinely enjoys interacting with people and can create a warm, welcoming experience for every patient.

What we’re looking for:

• A bubbly, outgoing and confident personality.
• Excellent communication and customer service skills.
• A friendly, approachable and compassionate attitude.
• Confidence answering phone calls, managing patient enquiries and assisting with bookings.
• Strong organisational skills and the ability to multitask in a busy environment.
• Someone who is proactive, takes initiative and is eager to learn.
• Confidence using computers and learning new systems, including our patient portal.
• A reliable, punctual and hardworking team player.
• A positive attitude and the ability to work independently when needed.
• An interest in medicinal cannabis and a willingness to learn about the industry.

What makes someone a great fit?

We’re looking for someone who brings great energy to the workplace! Someone who is naturally sociable, loves having conversations, builds rapport easily and goes above and beyond to provide exceptional customer service.

As a specialised medicinal cannabis pharmacy, we value team members who are open-minded, professional, non-judgemental and passionate about helping patients.

No pharmacy experience required — we’re more interested in your personality, attitude and willingness to learn! Full training will be provided.