Clinic Patient Assistant- Full time (Pacific Werribee Shopping Centre)

Green Life Clinics and Dispensaries; Cocoroc; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Product discounts

Bonuses

Gift cards

Collaborative culture

Growth opportunities

Industry impact

Job summary

Green Life Clinics and Dispensaries in Victoria is hiring a Clinic Patient Assistant. This early-career role offers full training and no prior experience required, making it ideal for reliable, patient-centered individuals who are confident with technology.

You will join a warm, detail-focused team, support patients through the clinic and dispensary processes, and navigate digital systems. The position includes full-time hours, with a rotation across rosters and occasional late nights or weekend

Qualifications

• No prior experience required; training provided.
• Interest in healthcare and helping people.
• Willing to work late-night or weekend shifts as needed.

Responsibilities

• Complete hands-on onboarding and training in clinics and dispensary.
• Assist patients and provide a welcoming, calm clinic experience.
• Navigate digital systems and clinic tools.
• Support with patient processes and compliance requirements.

Skills

Customer service

Detail-oriented

Tech-savvy

Reliable

Warm and friendly

Job description

We're excited to share that we're recruiting for a new Clinic Patient Assistant role across our clinics. This is an early-career position, and full training will be provided, so no previous experience is required. This makes it ideal for someone who is reliable, patient-centred, and confident with technology and systems.

This role suits someone who is warm, detail-focused, enjoys helping people, and is interested in building a long-term career in healthcare.

Who We’re Looking For

• Genuinely interested in building a career in healthcare, and excited to learn and grow
• Highly attentive to detail and takes pride in getting things right
• Conscientious and reliable, with a steady, trustworthy work style
• Warm, friendly and patient-centred, creating a calm and welcoming clinic experience
• Strong in customer service, with a natural ability to support and guide people
• Comfortable with targets and motivated by achieving great outcomes
• Tech-savvy, confident navigating digital systems and modern clinic tools
• Genuinely interested in building a career in healthcare, and excited to learn and grow

Role Criteria

• Full-time, permanent position
• 3 roster options available
• Must be available for late-night shopping hours & or one weekend day per week

Training & Development

We provide full, structured training for this role, including:

• Hands-on onboarding within our clinics and dispensary
• Step-by-step guidance through all systems, workflows and patient processes
• Support with compliance requirements, documentation and clinic standards
• Ongoing coaching from experienced clinic and dispensary team members

As the role develops, formal qualifications may also be available, including nationally recognised training relevant to dispensary support and clinic operations. This gives early-career team members a clear pathway to grow their skills and progress within healthcare.

Benefits

• 30% off all products and consultations
• Monthly and annual performance bonuses
• Anniversary gift cards
• A collaborative, focused, high-performing culture
• Join a rapidly expanding global company during an exciting growth phase
• Be part of the future of the multibillion-dollar cannabis industry

Green Life is one of Australia's fastest-growing clinic and dispensary groups, built on a healthcare model that streamlines patient access to plant-based medicine. Our mission is to improve quality of life by making plant-based treatment simple, safe, and accessible. We envision a future where plant-based medicine is seamlessly integrated into mainstream healthcare.

We offer a modern, patient-centred environment that stands apart from traditional pharmacy settings. Our innovative approach to alternative medicine gives you the opportunity to expand your skillset while contributing to meaningful industry growth.

Our Mission:

To improve quality of life by simplifying access to plant-based medicine.

Our Vision:

A world where plant-based medicine is seamlessly integrated with mainstream healthcare.

Recruitment Process

As part of our recruitment process, shortlisted candidates complete a two interviews one with talent the other with the hiring manager. This ensures consistency in assessment and allows our leadership team to review responses directly.