Medicare Mental Health Centre – Administration Officer

Summit Health; Mount Barker; Hybrid; AUD 55,000 - 70,000; Part time

Job summary

Summit Health is seeking an Administration Officer at the Mount Barker Medicare Mental Health Centre to support visitors, manage reception duties and assist with day-to-day site operations. You will welcome visitors, handle bookings, and help maintain accurate records in a fast-paced healthcare environment.

This fixed-term role runs until 30 June 2027 with potential extensions subject to funding. The successful candidate will be organised, compassionate and able to juggle competing priorities

Qualifications

• Experience providing reception services in a healthcare setting (desirable).
• Excellent written, verbal and consultative communication skills.

Responsibilities

• Manage reception duties and provide a warm welcome to visitors.
• Support site operations and assist with visitor bookings.
• Maintain accurate records and administrative filing.
• Work in a fast-paced environment and juggle competing priorities.

Skills

Reception services

Customer service

Organisation

Communication

Tools

Microsoft Office

Job description

ABOUT THE ROLE

The Administration Officer will assist the team in ensuring that all visitors to the Mount Barker Medicare Mental Health Centre receive the best possible service and care.The Administration Officer is responsible for a variety of tasks, including managing reception duties, supporting site operations, assisting with visitor bookings, maintaining accurate records, and providing a warm welcome to the visitors to the centre.

The weekly working hours will be:

• Tuesday: 8:30am – 4:30pm
• Wednesday, Thursday and Friday: 12:00pm – 8:00pm

This is a fixed-term role until 30 June 2027, with the potential for extension subject to funding.

ABOUT THE CENTRE

Open 365 days a year, the Medicare Mental Health Centre offers a welcoming, low-stigma entry point for people aged 16+ in distress or crisis. With no appointment required, clients can access immediate support, assessment, and brief, evidence-based care from a multidisciplinary team, including mental health clinicians and lived experience practitioners – tailored to individual needs.

WHY JOIN US

• Competitive remuneration – enjoy additional earning opportunities with overtime, weekend and public holiday penalty rates.
• Salary packaging – access a range of salary packaging benefits that can increase your take home pay.
• More time for you – leave loading plus an additional two days of wellbeing leave each year.
• Professional development opportunities– both individually and as a team, with ongoing training and education. We want you to enjoy what you do and we will support you to achieve your goals!
• Culture – work in a supportive, values-driven environment that prioritises teamwork, respect, and inclusivity.
• Community driven – our purpose is to create healthier lives and what we do gives back to our local community. Your role will have purpose, meaning and bring job satisfaction.

ABOUT YOU

You are a motivated and compassionate person who works well on your own but also thrives working in a team! You are the go-to person of the office because you’re organised, helpful, able to work in a fast-paced environment and can juggle competing priorities.

As the centre is a walk-in service, you’ll be someone who works well in an environment where each day differs from the next and you’ll be great at managing change. We would also love for you to:

• Have experience in providing reception services within a healthcare setting (desirable).
• Be able to demonstrate flexibility and be agile in a moving environment.
• Exercise your initiative and ability to deal with a diverse range of tasks under limited supervision, efficiently and effectively.
• Be a lateral thinker with the ability to solve problems as they arise.
• Have excellent written, verbal and consultative communication skills.
• Proficient in Microsoft Office and client software programs.

We’re building a team that reflects the real world. We value diverse perspectives and voices from non-dominant cultures. We strongly encourage applications from First Nations peoples, LGBTQIA+ communities, and culturally and linguistically diverse backgrounds.