Medical Receptionist/Administration Officer

Icon Group; Adelaide; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Growth opportunities

Weekday hours

Competitive hourly rate

Job summary

Icon Cancer Centre Adelaide is seeking an Administration Officer to support patients on their cancer journey. You will greet patients, record details accurately, and coordinate appointments and referrals while maintaining a calm, compassionate presence in a fast-paced clinic.

This permanent full-time role at the Tennyson Centre offers consistent weekday hours, opportunities across Icon's national network, and a supportive team committed to delivering patient-centred care.

Qualifications

• Experience in front-line admin roles, preferably in healthcare.
• Proven patient or client-facing communication.
• Familiar with electronic management systems and Medicare/health fund processes.
• Strong computer skills including Word and email.

Responsibilities

• Greet patients and record accurate details.
• Coordinate appointments, referrals and follow-ups.
• Manage billing and correspondence professionally.
• Support clinical teams and maintain records.
• Be the friendly voice on the phone to support patients.

Skills

Front-line admin

Healthcare administration

Customer service

Digital literacy (Word/Email)

Tools

MS Word

Email client

Electronic management systems

Job description

Administration Adelaide Full Time Icon Cancer Centre Australia

Are you ready to make a real difference in the lives of others? Join our warm and welcoming team at Icon Cancer Centre Adelaide, where your skills in medical administration will directly support patients on their cancer journey.

Key Details

• Permanent Full-Time - Monday to Friday, no weekends
• Located at the Tennyson Centre, Kurralta Park
• Grow Your Career - Access development opportunities across Icon's national network
• Enjoy Work-Life Balance - Competitive hourly rate and consistent weekday hours

Why This Role Matters

As a dedicated Administration Officer, you'll be more than just the first point of contact—you'll be a vital part of a team that delivers hope and care. From greeting patients with empathy to coordinating appointments and supporting clinical teams, your work will help create a seamless and comforting experience for those navigating cancer treatment.

You'll thrive in a dynamic environment where no two days are the same, and where your attention to detail and commitment to service excellence will be truly valued. This is a role for someone who wants to contribute meaningfully, grow professionally, and be part of something bigger.

What You'll Do

• Welcome patients and ensure their details are accurately recorded
• Coordinate appointments, referrals, and follow-ups with care and precision
• Manage billing and correspondence with professionalism
• Support doctor's clinics and maintain accurate records
• Be a reliable and friendly voice on the phone, helping patients feel supported

About You

You're an experienced administrator with a passion for people and a proactive, can-do attitude. You thrive in a fast-paced environment and are committed to delivering outstanding patient care.

What You Bring:

• A compassionate and motivated individual with a passion for patient care
• Proven experience in a front-line admin role, ideally in healthcare
• Familiarity with electronic management systems and Medicare/health fund processes
• Strong computer skills (e.g., Word, Email)
• Excellent communication, time management, and problem-solving abilities
• A collaborative spirit and the resilience to work in a demanding environment
• A commitment to continuous learning and professional development
• A team player who brings positivity and professionalism to every interaction

Join us in making a difference- one patient, one appointment, one smile at a time.

Learn more about the Icon Cancer Centre Adelaide - https://iconcancercentre.com.au/centre/adelaide/

Icon Cancer Centre - Australia and New Zealand

Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 45 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of our cancer centres are in outer metro and regional communities delivering on our mission to bring the best possible care, closer to home.

For more information on our cancer services in Australia visit www.iconcancercentre.com.au

Here's why our people choose us:

• Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
• Impact, at Scale: We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know