Medical Receptionist

Peninsula Respiratory Group; Sydney; On-site; AUD 48,000 - 60,000; Full time

Job summary

Gidget Foundation Australia is seeking a friendly Medical Receptionist to be the first point of contact for clients, visitors and callers. You will manage intake screens, book appointments, handle enquiries, and route patients through care pathways with warmth and professionalism.

Based in Sydney, you will collaborate with care coordinators and clinicians to support a smooth client journey, maintain accurate records, and ensure a welcoming environment across busy clinics.

Job description

About Gidget Foundation Australia

Gidget Foundation Australia (GFA) is a not-for-profit organisation whose purpose is to raise awareness, advocate, educate and deliver specialist clinical services for the prevention and treatment of perinatal mental health challenges. We’re on a mission to support the mental health of expectant, new and potential parents to ensure they receive accessible, timely and specialist care, and we’re driven by our values of authenticity, innovation, compassion and teamwork.

About the role

The Medical Receptionist plays a pivotal role in creating a positive and welcoming first impression for prospective and existing clients accessing Gidget Foundation Australia’s services.

As the first point of contact for incoming calls, onsite visitors, and general enquiries, this role is responsible for supporting clients from their initial interaction with GFA through to commencement of care. The Medical Receptionist provides high-quality administrative support for intake processes, ensuring clients are guided through service pathways with warmth, professionalism, and efficiency.

Working closely with Care Coordinators, Clinical Intake Coordinators, and Clinicians, the Medical Receptionist supports the smooth delivery of services by assisting with administrative tasks throughout the client’s journey. The role is a key contributor to the client experience, ensuring enquiries are actioned promptly, appointments run smoothly, and clients feel welcomed and supported at every stage of their engagement with GFA.

This role is ideal for a compassionate, highly organised, and service-focused individual who thrives in a busy healthcare environment and enjoys building positive relationships with clients and colleagues.