Compassionate Medical Receptionist - Flexible Hours

Newport Medical Centre Pty Ltd; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Wellbeing days

Salary packaging benefits

Flexible working arrangements

Job summary

Gidget Foundation Australia is seeking a Medical Receptionist to deliver a welcoming client experience at Gidget House, North Sydney. You will manage inquiries, appointments, and data with discretion, supporting care coordination teams and clinicians in a fast-paced healthcare setting.

The role emphasizes compassionate service, accurate record-keeping, and the ability to navigate multiple systems to guide clients through care pathways.

Qualifications

• Exceptional client service with warm, professional interactions.
• Strong responsiveness, communication and organisational skills in a fast-paced environment.
• Accuracy and attention to detail when managing enquiries, appointments and records.
• Experience in medical reception, healthcare administration or front-of-house roles.

Responsibilities

• Serve as first point of contact for clients, clinicians and visitors.
• Provide welcoming, professional experience at reception and waiting area.
• Handle high volume calls and general enquiries with accuracy and care.
• Schedule appointments and support telehealth and onsite bookings.

Skills

Customer service

Communication

Organization

Multitasking

Tools

CareRight

Nookal

Cliniko

Job description

Gidget Foundation Australia is seeking a Medical Receptionist to deliver a welcoming client experience at Gidget House, North Sydney. You will manage inquiries, appointments, and data with discretion, supporting care coordination teams and clinicians in a fast-paced healthcare setting.

The role emphasizes compassionate service, accurate record-keeping, and the ability to navigate multiple systems to guide clients through care pathways.