Medical Receptionist

Country to Coast Queensland; Sunshine Coast Regional; Remote; AUD 30,000 - 39,000; Full time

Job summary

Sunshine Coast Health Ltd in Sunshine Coast is seeking a receptionist to join our GP-owned practices, providing front-line reception and secretarial support. You will guide patients through administrative and financial aspects of their care, ensuring a smooth clinic experience.

The role emphasizes teamwork, high-quality patient care, and a fast-paced environment. Strong communication, professionalism, and confidentiality are essential; Best Practice software experience is advantageous.

Qualifications

• Strong communication and IT skills.
• Previous medical receptionist experience (advantageous).
• Ability to multitask.
• Maintain a high level of professionalism and confidentiality.
• Experience using Best Practice software (advantageous).
• Critical attention to detail.
• Experience in customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Providing high-quality reception and secretarial services to the patients, doctors, and staff.
• Greeting patients and visitors in personal and on the phone.
• Scheduling appointments for patients.
• General office and administrative duties.
• Opening and closing the clinic as required.

Skills

Communication skills

IT skills

Multitasking

Professionalism and confidentiality

Customer service

Ability to work in fast-paced env

Medical receptionist experience

Attention to detail

Tools

Best Practice software

Job description

Family Doctor is a group of fully GP-owned and operated medical and dental practices, and is committed to providing high-quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care. Working with us comes with plenty of benefits, with the opportunity to fast-track your professional development and work with some of the best resources available for professionals in all practice areas.

We are looking for a receptionist who values teamwork and has a high regard for quality patient care. This role provides the front-line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment.

Tasks include but are not limited to:

• Providing high-quality reception and secretarial services to the patients, doctors, and staff
• Greeting patients and visitors in personal and on the phone
• Scheduling appointments for patients
• General office and administrative duties
• Opening and closing the clinic as required

About you:

• Strong communication and IT skills
• Previous medical receptionist experience (advantageous)
• Ability to multitask
• The ability to maintain a high level of professionalism and confidentiality
• Experience using Best Practice software (advantageous)
• Critical attention to detail
• Experience in customer service
• Ability to work in a fast-paced environment