Medical Receptionist

Northern Skin Doctors; Smithfield; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Professional development

Career growth

Friendly team

Job summary

Northern Skin Doctors is seeking a friendly medical receptionist to join our expanding Skin Cancer Clinic. The role involves greeting patients, scheduling, handling inquiries, processing claims, and maintaining confidential records in a patient-centric environment.

Applicants should have at least 2 years of reception experience, preferably in a medical setting, with strong communication skills and a professional attitude.

Qualifications

• 2+ years of experience as a receptionist or in a similar role.
• Previous medical practice experience is highly regarded.
• Proficiency in Microsoft Office Suite is essential.
• Familiarity with medical software is highly regarded.
• Strong verbal and written communication skills.
• High level of professionalism, discretion, and attention to detail.
• Excellent time-management and organisational skills.
• Ability to handle sensitive information with confidentiality.
• Ability to work independently and as part of a team.
• Professional appearance and attitude.
• Willingness to learn and develop.
• Full unrestricted Australian working rights.

Responsibilities

• Greeting patients in a warm and welcoming manner.
• Taking appointments and managing calendars for practitioners.
• Responding to inquiries in person, by phone, and by email.
• Taking payments and processing Medicare and private health claims.
• Issuing invoices and receipts.
• Maintaining and updating patient records with confidentiality.
• Providing administrative support to practitioners, management, staff, external providers, and clients.
• Assisting in maintaining policies, procedures, and practice systems.
• Keeping the reception area clean and organised.

Skills

Verbal communication

Written communication

Discretion

Time management

Attention to detail

Tools

Microsoft Office Suite

Medical software

Job description

We have the opportunity for a medical receptionist to join our expanding and welcoming Skin Cancer Clinic.

ABOUT US:

Northern Skin Doctors, established in 2019 is a locally owned and managed healthcare practice. We take great pride in providing our community with high-quality, patient-centric healthcare. We are currently seeking a friendly, innovative, and empathetic professional to join our expanding practice as a medical receptionist.

KEY RESPONSIBILITIES:

Greeting patients in a warm and welcoming manner

Taking appointments and managing practitioners’ calendars and client needs

Responding to face-to-face, telephone, and email inquiries

Taking payments and processing Medicare and private health claims

Issuing invoices and receipts

Maintaining and updating patient records and ensuring confidentiality

Providing practitioners, management, staff, external providers, and clients with general administrative support

Assisting in the maintenance of policies, procedures, and practice systems

Keeping the reception area clean and organised.

ABOUT YOU:

Minimum of 2 years' experience as a receptionist or in a similar role (Essential)

Previous medical practice experience (Highly Regarded)

Proficiency in Microsoft Office Suite (Essential)

Familiarity with medical software (Highly Regarded)

Strong verbal and written communication skills

High level of professionalism, discretion, and attention to detail

Excellent time-management and organisational skills

Ability to handle sensitive information with confidentiality

Ability to work independently and as part of a team

Professional appearance and attitude

Willingness to learn and develop

Full unrestricted Australian working rights

WHAT WE OFFER:

Competitive salary and benefits package (remuneration will be negotiated based on experience and skill level)

Opportunities for professional development and career growth

Innovative, supportive, and friendly team