Medical Receptionist

Heyfield Medical Centre; Heyfield; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Above award wages

Weekdays only

Part-time flexibility

Professional development

Supportive team environment

Stable position

Job summary

Heyfield Medical Centre in Heyfield, VIC 3858 is seeking a dedicated Medical Receptionist in a part-time capacity. As the first point of contact for patients, you will greet visitors, manage the front desk and handle administrative tasks to keep the clinic running smoothly.

This role offers part-time flexibility, a supportive team environment and ongoing training. Weekdays only with above award wages. Experience in medical reception or healthcare administration is preferred but not essential.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• Proficiency with computer systems and practice management software.
• Attention to detail and accuracy in administrative tasks.
• Understanding of medical terminology and patient confidentiality requirements.
• A calm, patient demeanour in busy reception areas.
• Flexibility and willingness to support the wider team.
• Current knowledge of Australian healthcare practices and relevant legislation is advantageous.
• Previous experience in medical reception or healthcare administration preferred but not essential.

Responsibilities

• Greeting patients with professionalism and warmth, ensuring a positive first impression of the medical centre
• Managing the reception desk, answering telephone enquiries and directing calls appropriately
• Scheduling and confirming patient appointments using practice management systems
• Processing patient registrations and maintaining accurate medical records and documentation
• Collecting patient fees and processing payments using secure payment systems
• Preparing patient files and clinical notes for healthcare practitioners
• Assisting with general administrative tasks including filing, data entry and correspondence
• Maintaining confidentiality and adhering to privacy legislation and medical centre policies
• Providing support to clinical and administrative staff as required

Tools

Practice management software

Job description

Heyfield Medical Centre is seeking a dedicated Medical Receptionist to join our team in a part-time capacity. Based in Heyfield, VIC 3858, this role is fundamental to the smooth operation of our medical practice. As the first point of contact for our patients, you will create a welcoming and professional environment whilst managing the administrative demands that keep our clinic running efficiently. This position offers the flexibility of part-time work whilst allowing you to make a meaningful contribution to patient care and centre operations.

Key responsibilities

Greeting patients with professionalism and warmth, ensuring a positive first impression of the medical centre

Managing the reception desk, answering telephone enquiries and directing calls appropriately

Scheduling and confirming patient appointments using practice management systems

Processing patient registrations and maintaining accurate medical records and documentation

Collecting patient fees and processing payments using secure payment systems

Preparing patient files and clinical notes for healthcare practitioners

Assisting with general administrative tasks including filing, data entry and correspondence

Maintaining confidentiality and adhering to privacy legislation and medical centre policies

Providing support to clinical and administrative staff as required

What we're looking for

Previous experience working in a medical reception or healthcare administration setting preferred but not essential

Excellent communication and interpersonal skills with the ability to interact professionally with patients and staff

Strong organisational and time-management abilities to prioritise multiple tasks

Proficiency with computer systems and practice management software

Attention to detail and accuracy in administrative tasks and record-keeping

Understanding of medical terminology and patient confidentiality requirements

A calm, patient demeanour when managing busy reception areas and difficult situations

Flexibility and willingness to support the wider team

Current knowledge of Australian healthcare practices and relevant legislation is advantageous

What we offer

At Heyfield Medical Centre, we value our staff and are committed to creating a supportive and inclusive workplace. We offer:

The flexibility of part-time work to support work-life balance

A collaborative team environment where your contribution is recognised and valued

Ongoing professional development and training opportunities

A stable position within an established healthcare provider

A workplace culture that prioritises employee wellbeing

Above award wages

Weekdays only - no weekend work

About us

Heyfield Medical Centre is a trusted healthcare provider serving the Heyfield community. We are committed to delivering high-quality, patient-centred medical care in a welcoming and professional environment. Our team of experienced healthcare professionals works together to provide comprehensive medical services to our patients. We pride ourselves on our friendly approach, clinical excellence and dedication to supporting the health and wellbeing of those we serve.