Medical Receptionist

Gekai Services Unit Trust; Brisbane; On-site; AUD 50,000 - 52,000; Part time

Job summary

Gekai Services Unit Trust is recruiting a friendly medical receptionist for a specialist plastic surgery practice in Greenslopes, Brisbane. The part-time role averages 24 hours per week with a Tuesday/Thursday/Friday roster, supporting two surgeons and a nurse.

You will manage patient enquiries, schedule appointments, process accounts, maintain records and liaise with referral partners. Genie software experience is preferred.

Qualifications

• Warm, approachable manner and excellent communication.
• Strong organisational skills and attention to detail.
• Ability to manage competing priorities calmly and efficiently.
• Discreet and professional handling of patient information.
• Experience in medical reception preferred.
• Knowledge of Genie software highly regarded.

Responsibilities

• Welcoming patients and providing a friendly, professional first point of contact.
• Managing telephone and email enquiries.
• Scheduling appointments and coordinating surgeons’ consulting lists.
• Processing patient accounts and payments.
• Maintaining accurate patient records and correspondence.
• Liaising with patients, referring practices and hospitals.
• Working closely with colleagues to support day-to-day running of the practice.

Skills

Warm demeanor

Communication

Organisational skills

Medical reception experience

Genie software

Tools

Genie Practice-Management

Job description

We are seeking a friendly, organised and professional medical receptionist to join our specialist plastic surgery practice in Greenslopes.

Supporting two plastic surgeons, you will work alongside another receptionist and a nurse in a close-knit team of three. We offer a welcoming, supportive environment where teamwork, respectful communication and a positive patient experience are valued.

About the role

This is a permanent part-time position averaging 24 hours per week. The initial roster will be Tuesdays, Thursdays and Fridays each week.

Your responsibilities will include:

• Welcoming patients and providing a friendly, professional first point of contact.
• Managing telephone and email enquiries.
• Scheduling appointments and coordinating surgeons’ consulting lists.
• Processing patient accounts and payments.
• Maintaining accurate patient records and correspondence.
• Liaising with patients, referring practices and hospitals.
• Working closely with your colleagues to support the smooth day-to-day running of the practice.

About you

We are looking for someone who brings:

• A warm, approachable manner and excellent communication skills.
• Strong organisational skills and attention to detail.
• The ability to manage competing priorities calmly and efficiently.
• A caring, discreet and professional approach to patients and their information.
• Confidence using computers and practice-management software.
• A reliable, cooperative attitude and a willingness to support colleagues.
• Previous experience in medical reception or a medical practice is preferred.
• Knowledge of Genie practice-management software would be highly regarded.

What we offer

• A friendly, supportive working environment.
• A small, collaborative team.
• A varied and rewarding role supporting two specialist plastic surgeons.
• An hourly rate of $36–$38 plus superannuation, depending on experience.