Medical Administration - Cancer Imaging

Peter MaCallum Cancer Cente - Peter Mac; Melbourne; On-site; AUD 61,000 - 62,000; Full time

Benefits offered by this job

Salary packaging

Employee Assistance Program

Central Parkville location

Job summary

Peter MacCallum Cancer Centre in Parkville, Melbourne, is seeking a full-time Medical Administration staff member for the Cancer Imaging department. Responsibilities include greeting patients, managing enquiries, booking appointments and supporting report distribution and billing in a fast-paced radiology setting.

Remuneration aligns with the Victorian Public Sector Enterprise Agreement; base salary ranges from HS1 to HS17 per annum, pro-rated for part-time depending on experience.

Qualifications

• Experience in medical administration within a radiology setting preferred.
• Proficiency with computers and medical information systems.
• Strong customer service and communication skills.
• Ability to multitask and work effectively in a team.

Responsibilities

• Greet and check in patients on arrival.
• Manage inquiries in person, via phone, email and fax.
• Assist with booking, rescheduling and confirming appointments.
• Support distribution of reports and respond to billing enquiries.
• Perform general administrative duties as required by the Manager.

Skills

Client communication

Customer service

Medical terminology

Computer literacy

Teamwork

Tools

Carestream

Karisma

Job description

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YOUR ROLE IN OUR FUTURE

Medical Administration - Cancer Imaging

• Ongoing, Full-Time position available – 80 hours per fortnight.
• Up to $60,780.72 (HS1) - $62,025.60 (HS17) base salary per annum (Full-time equivalent to be pro-rated for part-time).
• Parkville location, with multiple transport options at our doorstep.

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

The Role:

The Department of Cancer Imaging at Peter Mac is seeking a full time (Part time considered for suitable applicants) Medical Administration staff to join our team. We are currently seeking a friendly, reliable, and motivated medical administrator to join our team in a fast-paced and team-oriented environment.

Remuneration as per Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025-2027. Up to $60,780.72 (HS1) - $62,025.60 (HS17) base salary per annum. Full-time equivalent to be pro-rated for part-time, dependant on candidate experience. To be discussed with the Hiring Manager.

Key Responsibilities:

• Warmly greet and check in patients upon arrival
• Manage enquiries in person, over the phone, via email, and fax
• Assist with booking, rescheduling, and confirming appointments
• Support the distribution of reports and respond to billing enquiries
• Perform general administrative and ad hoc duties as required by ManagerSkills and Experience Required
• Strong customer service with a focus on patient care
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational abilities
• The ability to multi-task and work cohesively in a team environment
• Previous administration experience in a Radiology practice and with our information system – care stream and Karisma would advantageous.

Why Join Us?

• Supportive team culture
• Opportunity to grow and develop within the role
• Make a meaningful impact by supporting patient care

Peter Mac offers its employees the following benefits

• Salary packaging
• Employee Assistance Program
• Central City location - Training and Development program
• We offer a range of benefits which support our people both personally and professionally, including:
• Access generous salary packaging options to increase your take-home pay
• Discounted health insurance and eye care
• A comprehensive health and wellbeing program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite eateries and coffee shops and relaxing rooftop garden spaces
• Unmatched opportunities to develop your leadership skills and take your oncology nursing career to the next level
• Access to postgraduate study support – we’re invested in your growth
• Five weeks annual leave, 17.5% leave loading, purchased leave options and monthly ADO’s

Inclusion and belonging

Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.

We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.

Position Summary

Medical Administration is accountable for undertaking all administrative and clerical duties related to providing an efficient, high quality and professional Cancer Imaging service to patients, clinicians and all staff.

Health and Allied Services, Managers and Adminstrative Workers

Classification or Salary Range

HS1

Immunisation Category B

Key Relationships

Internal Medical Staff and patients

Internal Medical Imaging Technologists/Nuclear Medicine Technologists/Sonographers

Internal Nursing (ward and Cancer Imaging)

Internal Secretarial/reception (Cancer Imaging)

Internal Medical Record Staff

Internal Operations Manager

External Outpatients and relatives

External Medical secretaries from other practices or units

External Medical (referring Doctors)

External Ancillary patient care professionals (social work, transport etc.)

Skills

Client communication and customer service skills

Willingness to be flexible within team environment

Knowledge of medical terminology

Proficiency with computers

General office administration skills

Telephone reception skills

Front desk professionalism

Key Accountabilities

Key Accountabilities Demonstrated by / Key Performance Indicators

• Assist the department to achieve best practice in relation to provision of clinical services
• Active and cohesive participation in multi-discipline environment
• Efficient and effective participation in reception and secretarial area
• Achievement of department targets regarding accuracy and timeliness of services
• Attendance and participation at appropriate meetings
• Feedback from service users

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

WHY WORK FOR PETER MAC

• Peter Mac offer a range of benefits which support our people both personally and professionally.
• Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
• We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

The Peter MacCallum Cancer Centre acknowledges the traditional owners of the land on which our five sites are located throughout Victoria. We recognise their strength and resilience and pay our respects to their Elders past and present.

Hiring Manager: Kirsty Pinner - Admin Manager
Contact Number: 03 8559 6627
Email: [e-mail]

Applications Close: 11.59pm Monday 9 November 2026.