Marketplace Coordinator: Launch & Optimize E-commerce

Brand Collective; City of Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Pet-friendly workspace

Product allowance & Generous discounts

Exclusive LK Group discounts

Access to sample sales

Leave when it matters

Novated leasing

Loyalty rewards

Well-being matters

Job summary

Brand Collective is building a new digital retail channel and marketplace capability. The Marketplace Coordinator will manage product listings, conduct on-site merchandising, and ensure campaigns launch accurately and on time.

You’ll own catalogue quality, assist with SEO metadata, and support cross-team communication to optimise product discovery and customer experience in a high-volume ecommerce environment.

Qualifications

• Experience in ecommerce, retail operations or catalogue coordination in a high-volume environment.
• Hands-on experience with Shopify or marketplace management systems is highly desirable.
• Strong understanding of product data, taxonomy, imagery, pricing and SEO metadata.
• Practical experience in onsite merchandising, search, promotions and website QA.
• Strong spreadsheet and data management skills.
• Exceptional attention to detail and the ability to manage competing priorities in a fast-paced environment.
• A clear, collaborative communicator confident working across teams and partners.
• Fashion, footwear, lifestyle or multi-brand retail experience is a plus.

Responsibilities

• Manage product catalogue and content across our ecommerce platform and connected systems, keeping data, imagery, pricing, inventory and SEO metadata accurate and on time.
• Maintain catalogue quality, fixing or escalating incomplete, duplicated or miscategorised listings and chasing missing information from internal teams and partners
• Own daily website QA and launch readiness, checking product pages, collections, navigation, search and promotional placements before and after every launch
• Execute onsite merchandising and product discovery, managing collections, category placement, search, filters and promotions that drive visibility
• Support onsite SEO and digital customer experience through approved copy, metadata and internal linking
• Monitor stock, pricing and promotional accuracy, resolving discrepancies across feeds and internal teams
• Support website testing and continuous improvement, logging and retesting defects with IT and platform partners
• Act as the first point of contact for routine ecommerce queries and prepare accurate weekly reporting
• Maintain operational processes and documentation, spotting improvements that reduce manual effort and rework

Skills

Ecommerce knowledge

Retail operations

Catalogue coordination

Shopify / marketplace systems

Product data & SEO metadata

Onsite merchandising

Data management

Attention to detail

Cross-team communication

Multi-brand retail experience

Tools

Shopify

Job description

Brand Collective is building a new digital retail channel and marketplace capability. The Marketplace Coordinator will manage product listings, conduct on-site merchandising, and ensure campaigns launch accurately and on time.

You’ll own catalogue quality, assist with SEO metadata, and support cross-team communication to optimise product discovery and customer experience in a high-volume ecommerce environment.