Marketing & Patient Experience Coordinator

Aura Longevity 2290 pty ltd; Newcastle-Maitland; On-site; AUD 34,000 - 44,000; Part time

Job summary

Aura Longevity 2290 pty ltd is seeking a Marketing & Patient Experience Coordinator in Charlestown, NSW. This part-time role combines hands-on digital marketing with patient-facing clinic support to help build a new brand and deliver a personalised health experience.

You will support marketing campaigns, manage WordPress content, assist with SEO and ads, and help create engaging content while ensuring a welcoming clinic atmosphere for every patient.

Qualifications

• Currently studying marketing/communications or related degree, in 3rd or 4th year, or recently graduated.
• Hands-on marketing experience is desirable.
• Familiarity with WordPress, SEO, Google Analytics, Google Ads, and social media advertising is a plus.

Responsibilities

• Assist planning and execution of marketing campaigns.
• Update and manage content through WordPress.
• Support SEO and website optimisation efforts.
• Assist with Meta advertising on Facebook and Instagram.
• Assist with Google Ads campaigns and analytics.
• Manage scheduling of social media content.
• Create photo, video, and written content for digital channels.
• Monitor marketing performance and identify improvement opportunities.
• Greet patients and provide a friendly, professional clinic experience.
• Handle phone, email and general patient enquiries.
• Support bookings and patient administration.
• Assist with day-to-day clinic operations.

Skills

Strong communication

Organised

Personable

Digital marketing basics

Education

Marketing/Communications degree (student or recent graduate)

Tools

WordPress

SEO

Google Analytics

Google Ads

Meta Ads Manager

Social media management

Canva

Photo & video content creation

Job description

Marketing & Patient Experience Coordinator

Aura Longevity 2290 pty ltd - Charlestown NSW

Aura Longevity is a new doctor-led longevity and preventative health clinic in Charlestown, bringing together medical care, advanced health diagnostics, clinical nutrition and allied health within a modern, personalised health experience.

We are looking for a motivated and personable Marketing & Patient Experience Coordinator to join our growing team.

This is a unique hybrid role combining hands-on digital marketing with patient experience and day-to-day clinic support. It would ideally suit someone currently in their third or fourth year of a marketing, communications or related degree, a recent graduate, or someone with relevant practical marketing experience.

The Role

The marketing component of the position will see you working closely with the Aura Longevity team to help build our brand, grow our digital presence and support our ongoing marketing strategy.

You will also be an important part of the patient experience, helping create a professional, welcoming and organised environment from the moment someone contacts or enters the clinic.

Your responsibilities will include:

• Assisting with the planning and implementation of marketing campaigns


• Managing and updating content through WordPress


• Supporting SEO and website optimisation


• Assisting with Meta advertising across Facebook and Instagram


• Assisting with Google Ads campaigns


• Using Google Analytics to monitor website traffic, campaign performance and user behaviour


• Managing and scheduling social media content


• Helping create photo, video and written content for our digital platforms


• Monitoring marketing performance and helping identify opportunities for improvement


• Welcoming patients and providing a professional, friendly clinic experience


• Managing phone, email and general patient enquiries


• Assisting with bookings and patient administration


• Supporting the day-to-day organisation and operation of the clinic

About You

We are looking for someone who is confident, organised, personable and genuinely interested in marketing and building a new brand.

Ideally, you will be studying marketing, communications or a related degree and be in your third or fourth year of study, or have recently completed your studies.

Previous practical experience in marketing or digital marketing is highly desirable. This may have been gained through employment, internships, freelance work, university projects or working with a business or organisation.

We are particularly interested in applicants who can demonstrate hands-on experience with some of the following:

• WordPress


• SEO


• Google Analytics


• Google Ads


• Meta Ads Manager, including Facebook and Instagram advertising


• Social media management


• Canva or similar content creation platforms


• Photo and video content creation

You don't need to be an expert in every area, but we are looking for someone who already has a good foundation in digital marketing and is keen to continue developing their practical skills.

Strong communication and interpersonal skills are also essential. You will be one of the first points of contact for our patients, so you need to be comfortable speaking with people, presenting professionally and helping create the level of service and experience we want Aura Longevity to be known for.

Why Join Aura Longevity?

You will have the opportunity to gain genuine hands-on marketing experience while helping establish and grow a new healthcare brand.

You'll work on real campaigns, social media, website optimisation, paid advertising and content, while gaining exposure to how a growing business develops its marketing strategy and measures performance.

For the right person, there is also the opportunity for the marketing responsibilities of the position to develop and grow alongside Aura Longevity into a bigger role.

Employment

Part-time, with hours and days negotiable depending on the successful applicant

If this sounds like the opportunity you're looking for, we'd love to hear from you.

Please check out www.AuraLongevity.com.au before applying.

Apply with your CV and Cover Letter with a brief introduction outlining your marketing experience, the platforms you have worked with and why you would like to join Aura Longevity.