Marketing & Communications Lead — Community Impact

Capital Region Community Services; Australia; Remote; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Discounted early education and care

15 days personal leave

17.5% annual leave loading

Salary packaging options

Up to 3 additional leave days

Professional development support

Employee Assistance Program

Job summary

Capital Region Community Services (CRCS) is seeking a dynamic Marketing & Communications Officer to shape stories that connect communities with CRCS services. You’ll lead campaigns, develop content across web, social, digital and print, and guide brand-aligned communications.

You’ll collaborate across teams and partners, using analytics to improve reach and impact while maintaining accessibility and inclusivity in all materials. This hands-on role rewards initiative and creativity.

Qualifications

• Qualifications in communications, marketing or a related field, or equivalent professional experience.
• Exceptional writing and editing skills for digital, social, web and print.
• Experience managing social media platforms, digital campaigns and online engagement.

Responsibilities

• Lead creative marketing and communication campaigns that connect communities with CRCS services.
• Develop engaging content across web, social, digital and print platforms.
• Lead CRCS's social media and digital marketing activity using analytics to grow engagement.
• Work with employees, participants and community partners to promote initiatives.
• Champion CRCS brand ensuring accessible, consistent communications.
• Turn insights into practical recommendations to improve impact.

Skills

Content creation

Writing & editing

Social media management

Analytics

Stakeholder engagement

Project management

Adaptability

Creative thinking

Communication strategy

Education

Bachelor's degree in communications/marketing or related field

Tools

Google Analytics

Google Ads

Meta Business Suite

CMS (website content management)

Email marketing tools

Job description

Capital Region Community Services (CRCS) is seeking a dynamic Marketing & Communications Officer to shape stories that connect communities with CRCS services. You’ll lead campaigns, develop content across web, social, digital and print, and guide brand-aligned communications.

You’ll collaborate across teams and partners, using analytics to improve reach and impact while maintaining accessibility and inclusivity in all materials. This hands-on role rewards initiative and creativity.