Marketing Communications Coordinator

A2B Australia Limited; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

A2B Australia is seeking a Marketing & Communications Coordinator to drive B2B communications and digital marketing across email, content and social channels. You’ll own messaging from briefs to campaigns, partner with internal teams and support launches, events and SEO initiatives.

With 2–3 years in marketing or digital roles, you’ll demonstrate excellent writing, stakeholder engagement and a proactive, autonomous approach.

Qualifications

• 2-3 years' experience in a marketing, communications or digital marketing role.
• Exceptional written communication skills and the ability to tailor messaging for different audiences.
• Experience creating B2B communications, marketing content or customer-facing campaigns.
• Exposure to HubSpot, Mailchimp or similar marketing automation platforms.
• Understanding of social media marketing and digital communications.
• Knowledge of SEO principles and website content best practice.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent stakeholder engagement skills and confidence working with people across the business.
• A tertiary qualification in Marketing, Communications or a related discipline.

Responsibilities

• Writing and delivering compelling B2B communications across email, digital and marketing channels.
• Developing and executing email marketing campaigns through platforms such as HubSpot and Mailchimp.
• Translating business and product briefs into clear, engaging customer communications.
• Coordinating social media content and supporting broader digital marketing initiatives.
• Supporting product launches and go-to-market communications.
• Creating marketing collateral and campaign assets that align with brand objectives.
• Collaborating with internal stakeholders to gather information, refine messaging and deliver successful campaigns.
• Assisting with the planning and execution of events and partner engagements.
• Supporting website content and SEO initiatives to improve digital performance.
• Monitoring campaign performance and identifying opportunities for continuous improvement.
• Helping maintain effective project workflows and keeping multiple initiatives moving forward.

Skills

Written communication

B2B communications

Content creation

SEO principles

Social media marketing

Stakeholder engagement

Organisational skills

Team collaboration

Education

Bachelor's in Marketing/Communications

Tools

HubSpot

Mailchimp

Google Analytics

Job description

A2B Australia is part of the ComfortDelGro Australia (CDC) Group, the country’s leading taxi network and a major provider of mobility, technology, and payment solutions.

Through our iconic brands 13cabs, Silver Service, Swan Taxis and Cabcharge we deliver end‑to‑end transport experiences, from booking and dispatch through to safe, reliable travel and seamless payment. Our services support corporate, community and disability customers nationwide.

Our network is Australia’s largest, with 7,000+ vehicles and 11,500 drivers, supported by contact centres, technology hubs and in‑field support teams. We power drivers, operators and passengers with dispatch, navigation, in‑car tech, apps and payment solutions across Australia and globally.

The A2B Way

We care about our customers, our business and each other. We work as one connected team, value accountability and collaboration, and encourage innovation to shape the future of mobility. We invest in wellbeing, safety, learning and development, recognise high performance, and celebrate diversity and inclusion.

At A2B Australia, we're connecting people, businesses and communities through brands including 13cabs, Cabcharge and Spotto. We're looking for a talented Marketing & Communications Coordinator to help bring our B2B communications and marketing initiatives to life.

This is a fantastic opportunity for someone with a passion for writing, communications and digital marketing who is ready to take ownership, contribute ideas, and play a key role in delivering campaigns that engage customers, partners and stakeholders.

Reporting to the Marketing Communications & Events Manager, you'll work across a diverse range of projects spanning communications, content creation, digital campaigns, social media, events and product marketing.

What you'll be doing

No two days will be the same. You'll be involved in:

• Writing and delivering compelling B2B communications across email, digital and marketing channels.
• Developing and executing email marketing campaigns through platforms such as HubSpot and Mailchimp.
• Translating business and product briefs into clear, engaging customer communications.
• Coordinating social media content and supporting broader digital marketing initiatives.
• Supporting product launches and go-to-market communications.
• Creating marketing collateral and campaign assets that align with brand objectives.
• Collaborating with internal stakeholders to gather information, refine messaging and deliver successful campaigns.
• Assisting with the planning and execution of events and partner engagements.
• Supporting website content and SEO initiatives to improve digital performance.
• Monitoring campaign performance and identifying opportunities for continuous improvement.
• Helping maintain effective project workflows and keeping multiple initiatives moving forward.

About You

We're looking for someone who combines strong communication skills with a proactive, can-do attitude.

You'll likely bring:

• 2-3 years' experience in a marketing, communications or digital marketing role.
• Exceptional written communication skills and the ability to tailor messaging for different audiences.
• Experience creating B2B communications, marketing content or customer-facing campaigns.
• Exposure to HubSpot, Mailchimp or similar marketing automation platforms.
• Understanding of social media marketing and digital communications.
• Knowledge of SEO principles and website content best practice.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent stakeholder engagement skills and confidence working with people across the business.
• A tertiary qualification in Marketing, Communications or a related discipline.

The type of person who thrives here

You’ll be successful if you:

• Love turning complex information into clear, engaging communications.
• Are comfortable working autonomously and taking ownership of projects.
• Can confidently express your ideas and challenge the status quo when needed.
• Have strong attention to detail and take pride in producing quality work.
• Enjoy a fast-paced environment where priorities can shift.
• Bring energy, initiative and a collaborative mindset to everything you do.
• Work with some of Australia’s most recognised transport and payment brands.
• Gain exposure to communications, digital marketing, events and product marketing.
• Be part of a supportive and collaborative team that values fresh ideas.
• Enjoy a varied role where you can make a genuine impact and continue developing your career.