Managers

Jobtailor; Rockhampton Regional; On-site; AUD 70,000 - 95,000; Full time

Job summary

Jobtailor is seeking a Venue Manager (or roles at Assistant Venue Manager or Duty Manager level) to manage pubs and venues across Rockhampton and regional Queensland. You will lead, develop and motivate venue teams, apply food/beverage and gaming operational knowledge, and drive KPI performance to deliver exceptional customer experiences.

The role requires hands-on leadership in a busy hospitality environment with strong commercial awareness and relevant RSA, RSG, and RMLV qualifications.

Qualifications

• Previous management or leadership experience within a pub or busy hospitality environment.
• Strong operational knowledge across food, beverage and gaming, where applicable.
• Ability to lead, develop and motivate venue teams.
• Good commercial awareness and understanding of venue performance and KPIs.
• Hands-on leadership style and passion for delivering great customer experiences.
• Current RSA, RSG, RMLV and any other relevant qualifications required for the role.

Responsibilities

• Lead an established local venue.
• Lead, develop and motivate venue teams.
• Discuss suitable locations and management levels with the Talent Team.
• Deliver great customer experiences.
• Apply operational knowledge across food, beverage and gaming, where applicable.
• Manage venue performance and KPIs.

Skills

Venue Management

Team Leadership

Customer Experience

KPI Analysis

Operational Knowledge

Commercial Awareness

Hands-on Leadership

Job description

• Manage pubs and venues across Rockhampton and regional Queensland
• Work as a Venue Manager, Assistant Venue Manager or Duty Manager
• Lead an established local venue
• Lead, develop and motivate venue teams
• Apply operational knowledge across food, beverage and gaming, where applicable
• Manage venue performance and KPIs
• Deliver great customer experiences
• Discuss suitable locations and management levels with the Talent Team

Requirements

• Previous management or leadership experience within a pub or busy hospitality environment
• Strong operational knowledge across food, beverage and gaming, where applicable
• Ability to lead, develop and motivate venue teams
• Good commercial awareness and understanding of venue performance and KPIs
• Hands-on leadership style and passion for delivering great customer experiences
• Current RSA, RSG, RMLV and any other relevant qualifications required for the role

Core Competencies

Demonstrates strong leadership and operational management skills in the hospitality sector, with a focus on food, beverage, and gaming. Proven ability to drive venue performance, manage KPIs, and deliver exceptional customer experiences.

Highest-signal resume keywords

• Venue Management
• Operational Knowledge
• Team Leadership
• Customer Experience Delivery
• KPI Management

Hard Skills

• Food Management
• Beverage Management
• Gaming Management
• KPI Analysis
• Commercial Awareness

Soft Skills

• Team Development
• Motivational Leadership
• Hands-On Leadership Style

Certifications & Qualifications

• RSA
• RSG
• RMLV

Industry Keywords

• Hospitality Management
• Venue Performance
• Customer Experience
• Pub Management