MANAGER, WORKPLACE RELATIONS AND WELLBEING SERVICES

Victorian Chamber of Commerce and Industry; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

The Victorian Chamber of Commerce and Industry seeks an experienced leader to join as Manager, Workplace Relations and Wellbeing Services. Reporting to the General Manager, you will provide people and operational leadership for the Workplace Relations and Wellbeing team, translating strategic priorities into practical plans and driving governance, performance insight and continuous improvement.

You will act as our workplace relations and safety policy adviser, collaborating with the Policy and

Qualifications

• Experience leading teams in professional services, advisory, membership or similar environments.
• Strong knowledge of workplace relations and workplace safety policy.
• Experience developing policy positions, submissions or advocacy materials.
• Strong strategic and commercial acumen with demonstrated project, program or partnership management.
• Excellent stakeholder management and governance capabilities.
• Highly developed written communication and judgement.

Responsibilities

• Lead, coach and develop a high-performing, customer-focused team.
• Oversee workforce planning, operational priorities, resources and continuous improvement.
• Lead strategic projects, programs and key partnerships.
• Support delivery of portfolio strategy, commercial priorities and growth opportunities.
• Lead business planning, performance reporting, governance and risk management.
• Develop and coordinate workplace relations and safety policy positions and advocacy initiatives.
• Build effective relationships with government, regulators, industry bodies, members and stakeholders.

Skills

People leadership

Operational management

Policy development

Stakeholder management

Education

Relevant tertiary qualification

Job description

About us

We are the most influential, independent business body in Victoria with over 100,000 members. Our members choose us because we’re trusted experts in workplace relations, international trade, workplace health, safety and wellbeing, and policy development. Our team of 200 people thrive on putting our members first in everything we do – from providing exceptional customer service to advocating for their interests to all levels of government. The Victorian Chamber of Commerce and Industry works for the success of our members, business and Victoria.

Our suite of business expertise includes: workplace relations, occupational health and safety, international trade and development, sustainability and apprenticeship services, the Victorian Chamber is truly Victoria’s peak business body.

About the role

We have an exciting opportunity for an experienced leader to join us as Manager, Workplace Relations and Wellbeing Services.

Reporting to the General Manager, Products and Services, you will provide overall people and operational leadership for the Workplace Relations and Wellbeing team, overseeing day-to-day operations, workforce coordination, governance and continuous improvement.

As the key management link between the General Manager and the team, you will translate strategic and commercial priorities into practical plans, provide insight into performance and opportunities, and lead key projects and partnerships.

You will also act as our workplace relations and safety policy adviser, working with our Policy and Advocacy team and technical subject matter experts to develop evidence-based policy positions and advocacy initiatives.

Key responsibilities include:

• Lead, coach and develop a high-performing and customer-focused team.
• Oversee workforce planning, operational priorities, resources and continuous improvement.
• Lead strategic projects, programs and key partnerships.
• Support the delivery of portfolio strategy, commercial priorities and sustainable growth opportunities.
• Lead business planning, performance reporting, governance and operational risk management.
• Develop and coordinate workplace relations and safety policy positions, submissions and advocacy initiatives.
• Build effective relationships with government, regulators, industry bodies, members and other stakeholders.

This is a leadership and operational management role rather than a consulting caseload position, with a strong focus on people, operations, policy, governance, projects and growth.

About you

You are an experienced people leader with strong commercial judgement who can translate strategy into action and work effectively with experienced technical professionals.

You will bring:

• Substantial people leadership and operational management experience within professional services, advisory, membership or a comparable environment.
• Strong knowledge of workplace relations and workplace safety policy, supported by a relevant tertiary qualification.
• Experience developing policy positions, submissions, briefings or advocacy materials.
• Strong strategic and commercial acumen, with demonstrated project, program or partnership management experience.
• Excellent stakeholder management skills and the credibility to work across senior leaders, technical professionals and external stakeholders.
• Highly developed written communication, judgement and governance capability.

Our Commitment to Equity, Diversity & Inclusion

We are committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all.We welcome and encourage applications from First Nations people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please let us know in your application.