Manager, Strategy & Operations - DashPass

DoorDash; Sydney; On-site; AUD 150,000 - 200,000; Full time

Job summary

DoorDash is seeking a Strategy & Operations Manager, International DashPass, to solve complex problems across Australia, New Zealand, and Core DashPass. You will partner with teams spanning consumer, merchant, product, marketing, and finance, shaping the roadmap and executing initiatives that fuel growth.

You will lead data-driven experiments, assess financial impacts, and build scalable programs with teams across the organization.

Qualifications

• 5+ years of experience in strategy, operations, product, growth or related areas.
• Analytics experience across SQL, financial models and performance tracking.
• BA/BS degree in quantitative or business fields.

Responsibilities

• Strategize - Develop DoorDash's path to excellence in on-demand delivery and identify trends.
• Experiment - Use data to run tests on pricing and affordability programs.
• Build - Launch products and plans from the ground up.
• Analyze - Assess operational and financial impacts and iterate.
• Collaborate - Work cross-functionally to launch and scale opportunities.
• Operate - Implement the plan and move initiatives from A to B.

Skills

Analytical thinking

Strategic thinking

Cross-functional collaboration

Education

BA/BS in quantitative or business fields

Tools

SQL

Financial modeling

Performance analytics

Job description

About The Team

DoorDash is looking for top-talent to help build our DashPass subscription business in our International markets. DashPass and International are DoorDash's fastest growing and highest priority areas, meaning you'll influence DoorDash at large. Together we are building the world’s most valuable subscription product to attract and retain DoorDash’s most loyal customers.

About The Team

DoorDash is looking for top-talent to help build our DashPass subscription business in our International markets. DashPass and International are DoorDash's fastest growing and highest priority areas, meaning you'll influence DoorDash at large. Together we are building the world’s most valuable subscription product to attract and retain DoorDash’s most loyal customers.

About The Role

The Strategy & Operations Manager, International DashPass role is for truth seekers who enjoy solving complex problems, work across the organization, and execute to bring strategies to life.

You will report to the Director of International DashPass within our Strategy & Operations organization working with our teams across Australia, New Zealand, and Core DashPass. You will collaborate across Consumer, Merchant, Product, Marketing, and Finance teams.

You're Excited About This Opportunity Because You Will…

• Strategize - Develop DoorDash's path to excellence in on-demand delivery, identify trends that emerge and know when to double down and when to try something new.
• Experiment - Use data to run tests on everything from affordability programs to pricing.
• Build - You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the ground up.
• Analyze - Assess the operational and financial impacts of your decisions and iterate given insights.
• Collaborate - Work cross-functionally to build, launch and scale new opportunities.
• Operate - Determine how to get from A to B and then implement that plan.

We're Excited About You Because…

• You excel both as a generalist and specialist who can build the overarching strategy and dive deep into specific issues and processes to drive continuous improvement.
• You are biased towards action and are passionate about evolving business.
• You bring structure, organization, and focus to your work and cross functional teams including product, tech, marketing, finance, and legal.
• You have 5+ years of experience in strategy, operations, product, growth or other related areas.
• You have analytics experience across SQL, financial models and performance tracking.
• You have a BA/BS degree in quantitative or business fields.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.