Manager, Social Impact Partnerships

Heart Talent; Brisbane; Hybrid; AUD 135,000 - 165,000; Full time

Benefits offered by this job

Permanent full-time role

$150k + super

Flexible working hours

Hybrid working between office, field,

See impact in communities across QLD &

Job summary

Heart Talent is partnering with Hand Heart Pocket to recruit an impact-led relationship builder and project manager. The role covers Queensland and Papua New Guinea, owning the full partnership lifecycle and supporting community organisations and programs to create meaningful change.

You will lead partnerships with senior stakeholders, apply rigorous thinking and build trusted relationships to drive sustainable philanthropic investment and social outcomes.

Qualifications

• Excellent project and relationship management skills.
• Ability to engage diverse stakeholders and build trust.
• Clear, compelling written and verbal communication.
• Ability to synthesise complex information and influence through evidence.
• Knowledge of social impact, evaluation and outcomes measurement.
• Experience interpreting data and reporting on results.

Responsibilities

• Identify, assess and co-design new philanthropic partnerships.
• Build and manage trusted partnerships, monitor performance and support organisations to achieve outcomes.
• Manage the full partnership lifecycle including due diligence, agreements, payments, reporting and risk management.
• Coordinate opportunity assessment, presenting evidence-based recommendations to support funding decisions.
• Contribute to outcomes measurement frameworks, interpreting evidence to demonstrate social outcomes.
• Manage multiple partnerships, projects, priorities and deadlines with accurate records.
• Collaborate with diverse stakeholders, sharing insights and learnings.

Skills

Project management

Relationship management

Stakeholder engagement

Communication

Evidence-based decision making

Problem solving

Strategic thinking

Job description

Are you an impact-led relationship builder and project manager with strong critical thinking, sound judgement and natural curiosity?

Looking for an opportunity to manage significant philanthropic partnerships that genuinely change the lives and trajectories of young people?

Do you thrive in a fast-paced, collaborative environment that values authenticity, integrity, learning, and evidence-based decision-making?

Can you bring confidence balanced with humility, a strengths-based approach and the ability to advocate, adapt and navigate complex challenges with a solutions-focused mindset?

Here’s an opportunity to work at the heart of meaningful social impact across Queensland and Papua New Guinea in a hands-on partnerships role supporting exceptional community organisations, programs and services.

This is a broad, influential role where you’ll have ownership of the entire partnership lifecycle — working close to the decisions and partnerships that create real change.

Heart Talent is delighted to partner with Hand Heart Pocket to find the newest member of their values-led team.

Are you an impact-led relationship builder and project manager with strong critical thinking, sound judgement and natural curiosity?

Looking for an opportunity to manage significant philanthropic partnerships that genuinely change the lives and trajectories of young people?

Do you thrive in a fast-paced, collaborative environment that values authenticity, integrity, learning, and evidence-based decision-making?

Can you bring confidence balanced with humility, a strengths-based approach and the ability to advocate, adapt and navigate complex challenges with a solutions-focused mindset?

Here’s an opportunity to work at the heart of meaningful social impact across Queensland and Papua New Guinea in a hands-on partnerships role supporting exceptional community organisations, programs and services.

This is a broad, influential role where you’ll have ownership of the entire partnership lifecycle — working close to the decisions and partnerships that create real change.

Heart Talent is delighted to partner with Hand Heart Pocket to find the newest member of their values-led team.

What's on offer

• permanent full time role

• $150k + super

• flexible working hours to work around life and commitments

• hybrid working between the office, field and home

• see the impact of your work in communities across Queensland and Papua New Guinea

• diverse and rewarding work with exceptional partners and programs

• join a small, collaborative team with opportunities to learn and grow

• be part of a progressive organisation at the start of an exciting new chapter

About the opportunity

This is an opportunity to take ownership of significant philanthropic partnerships, work closely with organisations doing important work and help shape philanthropic investment that create meaningful, lasting change.

Reporting to the General Manager Social Impact and Engagement, you'll lead a portfolio of philanthropic partnerships supporting young people aged 8-25, while contributing to broader systems-change initiatives.

This is a relationship-led, evidence-based role that brings together strategic thinking, relationship management, project delivery and evaluation.

You’ll work closely with partner organisations throughout the full partnership lifecycle — building genuine trust, understanding their programs, navigating challenges and supporting their success.

You'll be both an objective assessor of opportunities and an advocate for your partners. This means asking insightful questions, challenging assumptions, examining evidence, understanding risks and exercising sound judgement to ensure philanthropic investments achieve meaningful outcomes.

Working closely with senior leaders internally and externally, you'll contribute to decisions about where funding can make the greatest difference, developing evidence-based recommendations for Board consideration.

You'll also play an important role in Hand Heart Pocket's evolving approach to outcomes measurement —understanding not just what funding supports, but what changes as a result.

Key responsibilities include:

• identify, assess and co-design new philanthropic partnerships

• build and manage trusted partnerships, monitoring performance, navigating challenges and supporting organisations to achieve outcomes

• manage the full partnership lifecycle including due diligence, agreements, payments, reporting, acquittals, reviews, renewals and risk management

• coordinate philanthropic opportunity assessment, preparing and presenting evidence-based recommendations to support funding decisions

• contribute to outcomes measurement frameworks, systems and reporting, interpreting quantitative and qualitative evidence to demonstrate meaningful social outcomes

• manage multiple projects, priorities and deadlines, maintaining accurate records, documentation and data

• collaborate with diverse stakeholders, sharing insights and learnings.

About Hand Heart Pocket

With a history of supporting communities for more than 115 years, Hand Heart Pocket is a philanthropic foundation working with organisations and communities across Queensland and Papua New Guinea.

The foundation invests in positive change, with a particular focus on children and young people.

Through philanthropic giving, responsible investment and community engagement, Hand Heart Pocket works collaboratively to create long-term outcomes in economic equity and opportunity, shared wellbeing and connection, and community resilience and future readiness.

Its current strategy, Growing Together, focuses on supporting young people, shifting systems, investing for growth and impact, and engaging members.

Central to its approach are genuine, long-term partnerships — working alongside organisations to understand challenges, strengthen capability, create opportunities and achieve sustainable outcomes.

About you

We’re looking for someone with demonstrated experience establishing, managing and overseeing funded partnerships, commissioning arrangements and/or community investment programs.

Your background may be in a philanthropic foundation, grant-making organisation, corporate community engagement, Primary Health Network, Queensland Government or another commissioning or funding body.

You build genuine relationships, advocating for partners and helping them succeed. At the same time, you bring the critical thinking and commercial judgement to assess proposals objectively, challenge assumptions, examine evidence and identify risks.

We’d love you to bring:

• excellent project and relationship management skills

• ability to engage diverse stakeholders, establish trust and navigate complex situations

• clear, compelling written and verbal communication skills

• operational discipline to manage multiple partnerships, projects, priorities and deadlines

• ability to synthesise complex information and influence through evidence and sound reasoning

• knowledge of social impact, evaluation and outcomes measurement

• experience interpreting data, reporting on results and contributing to organisational learning

• strong systems, technology and data management capability

• ability to manage detailed administration, documentation and reporting independently

• demonstrated ability to work respectfully and effectively with people from diverse backgrounds and communities.

You’re collaborative, generous with your knowledge and willing to support colleagues, bringing a positive attitude and a good sense of humour.

You’re personable, compassionate and empathetic, with a genuine interest in people, organisations and the communities they support. Naturally curious, you ask thoughtful questions, explore different perspectives and enjoy learning.

You’re credible with senior stakeholders, comfortable challenging assumptions and offering alternative views and know how to navigate conversations with professionalism and respect.

You’re organised, resourceful and accountable, equally comfortable contributing to strategic decisions and taking responsibility for practical, detailed delivery.

Interested?

Applications close on Friday 27 November at 5pm.

Heart Talent is committed to responding to every applicant.