Manager Regulatory City Compliance Services

Wagga Wagga City Council; Wagga Wagga; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible Working Hours Agreement

Job summary

Wagga Wagga City Council is seeking an experienced leader to head the Regulatory City Compliance Services, overseeing environmental and development compliance, animal welfare and community education programs. You will guide a multidisciplinary team and report to the Director Planning & Regulation, shaping service delivery and outcomes for the City of Wagga Wagga.

The role requires strategic and operational leadership, governance understanding, and a commitment to high-quality customer service

Qualifications

• Tertiary qualification in regulatory services management or related field.
• Proven leadership experience in regulatory/compliance settings.
• Strong stakeholder engagement and communication skills.
• Experience delivering regulatory and service improvements.

Responsibilities

• Provide leadership to a multidisciplinary regulatory and compliance team.
• Oversee delivery of regulatory and compliance services to meet legislation and community expectations.
• Drive continuous improvements and service delivery in alignment with council priorities.
• Foster strong relationships with government agencies and the community.

Skills

Regulatory leadership

Stakeholder engagement

Regulatory compliance

Team leadership

Budget management

Communication skills

Education

Regulatory management degree

Job description

Manager Regulatory City Compliance Services

Lead a diverse regulatorycompliance function and make a meaningful impact on our growing community.

• Exciting leadershipopportunity to drive high-quality regulatory and compliance services.
• Lead and develop a multidisciplinary team committed to positive community outcomes.
• Play a key role in shaping service delivery, driving improvements and strengthening communityconfidence.

What we will offer:

• Attractive remunerationpackage offered, commensurate with skills, qualifications and experience.
• Permanent, full-timeposition.
• Access to Council'sFlexible Working Hours Agreement.
• Opportunity to lead a diverse team and make a meaningful contribution to the Wagga Wagga community.

The Role

Wagga Wagga City Councilis seeking an experienced and motivated leader to join our team as the ManagerRegulatory City Compliance Services.

This is an excitingopportunity to lead a diverse portfolio of regulatory and compliance functionsthat play a vital role in protecting and enhancing the City of Wagga Wagga.

Reporting to the DirectorPlanning & Regulatory Services, you will provide strategic and operationalleadership across environmental and development compliance, environmentalhealth, ranger and regulatory services, animal welfare and shelter services,and community education programs.

As a key member ofCouncil's leadership team, you will foster a positive and accountable teamculture, drive continuous improvement and build strong relationships withinternal and external stakeholders to deliver effective, responsive andcommunity-focused services.

Key Responsibilities

In this role, you will:

• Provide effective leadership, guidance and support toa multidisciplinary team, fostering a culture of collaboration, accountabilityand high performance.
• Oversee the delivery of regulatory and complianceservices, ensuring legislative obligations, service standards and communityexpectations are met.
• Drive proactive compliance initiatives, promotingeducation, early intervention and positive outcomes wherever possible.
• Manage operational budgets, resources, contracts andprojects to ensure efficient and sustainable service delivery.
• Build and maintain strong relationships with keystakeholders, government agencies and the community.
• Provide strategic advice and recommendations oncomplex regulatory matters, including compliance and enforcement activities.
• Identify opportunities for innovation, continuousimprovement and enhanced customer service across the Division.

Skills andExperience

Weare looking for a confident and collaborative leader who brings a strongunderstanding of regulatory services, sound judgement and a genuine commitmentto achieving positive outcomes for the community.

Thesuccessful applicant will have:

• Tertiary qualifications at diploma or degree level in regulatoryservices management, compliance or a related discipline, together withproven experience in a similar leadership position.
• Demonstrated experience leading and developing high-performingteams, managing staff performance and fostering a positive workplaceculture.
• Substantial knowledge and experience in regulatory compliance,animal welfare, governance or related services and programs.
• Extensive experience leading organisational change, drivingservice improvements and managing competing priorities.
• Highly developed communication, negotiation, conflict resolutionand stakeholder engagement skills.
• Strong financial, resource, project and risk managementcapabilities.
• Sound knowledge of relevant legislation, statutory obligations andregulatory frameworks.
• A demonstrated commitment to delivering high-quality customerservice and community outcomes.
• A current Class C Driver's Licence.

Use of ArtificialIntelligence (AI)

Councilacknowledges that applicants may use AI tools to assist with preparing theirapplication. If you do, please ensure your application reflects your own skillsand experience. Candidates progressing through the recruitment process shouldbe prepared to discuss and expand on all aspects of their application,including their responses to the focus questions.

What is next?

Applicationsclose Sunday, 22November 2026 at 11.59pm. Interviews will be held week commencing Monday, 30November 2026.

We encourage shortlistedcandidates to attend interviews in person where possible. If you are unable todo so, please let us know in your application and we will work with you todiscuss suitable arrangements.

Aspart of the recruitment process, pre-employment checks will be conducted inline with requirements of the position.

All preferred candidatesfor this position will be asked to consent to a police check. Please note thatpeople with a criminal record are not discouraged from applying for theposition. Each application will be considered on its merit.

Council is an inclusive employer. We strive to reflectthe community in which we work, as a result we welcome and encourageapplications from skilled people from all walks of life. This includes women,men, Aboriginal and Torres Strait Islander people, culturally andlinguistically diverse people, people with a disability, veterans, sexually andgender diverse people, people with lived experience and people of all ages.