Manager - Programs & Community Services

ANSON Management Consulting Pty Ltd; Perth; On-site; AUD 110,000 - 150,000; Full time

Job summary

Langford Aboriginal Association (LAA) is seeking a senior leader to direct Programs & Community Services, ensuring community-led, culturally safe and compliant delivery across all programs. You will work with the COO/CEO to plan, supervise, and continuously improve services, safeguarding outcomes for Elders and community members.

The role requires strategic oversight, partnership development with funders and government bodies, and building workforce capability while maintaining strong governance

Qualifications

• Relevant tertiary qualification.
• Demonstrated experience in program management and leadership within community services, health, or social impact sectors.
• Experience leading multiple programs and multidisciplinary teams with accountability for performance, outcomes and risk.
• Experience working with Aboriginal and Torres Strait Islander communities.
• Strong stakeholder engagement and partnership development with government and community organisations.

Responsibilities

• Provide strategic and operational leadership across all programs.
• Ensure services are community-led, culturally safe, compliant and sustainable.
• Oversee program planning, delivery, workforce capability and partnerships.
• Lead governance, reporting, data sovereignty and program improvement.
• Develop policies to promote ethical, culturally safe service delivery.

Skills

Highly organised

Time management

Prioritisation

Written and verbal communication

Attention to detail

Confidentiality

Systems thinking

Education

Relevant tertiary qualification

Job description

Not For Profit with a strong reputation, new CEO & significant growth potential with a supportive Board, loyal staff and clients & a great future

11th August, 2026

About the Role Langford Aboriginal Association is entering one of the most exciting periods in its history. With significant new investment, growing community partnerships and an ambitious strategic vision, LAA is building an organisation that will substantially expand itsreach and impact over the next two years. This is a unique opportunity for an experienced Program Manager who is energised by growth, enjoys building capability and systems, and wants to leave a lasting legacy. Working alongside a growing leadership team, the Manager – Programs & Community Services is responsible for providing strategic and operational leadership across all of the organisation’s programs. The role holds accountability for program performance, quality, cultural integrity, and outcomes, ensuring services are community-led, culturally safe, compliant and sustainable. Working closely with the COO and CEO, the Manager leads program planning, supervision, delivery, workforce capability, partnerships and continuous improvement, while maintaining strong relationships with Elders, community members, funders and stakeholders. The role is a senior leadership position and a key contributor to organisational planning, decision-making and reporting. This role is critical to the success of the organisation. It requires someone who is not only highly capable, but who can see what needs to be done and takes action — supporting the organisation to deliver strong outcomes for community. Key features of the role include but are not limited to:

• Strategic Leadership, Program Compliance & Governance as well as contributing to organisational strategy, planning, data sovereignty and reporting.
• Program Development, Implementation, Reporting & Outcomes leadership including advising on program risks, performance and opportunities for program additions or expansion through funding bodies.
• Community Engagement & Partnerships across Elders, community members, local organisations and stakeholder meetings, advocacy initiatives and networking events
• Staff Supervision & Capacity Building including leadership and supervision to program staff, assistance with recruitment, training and performance management.
• Develop and Implement Policies that promote ethical, culturally safe, and effective service delivery as well as promote a strengths-based and trauma-informed approach.

11th August, 2026

About the Role Langford Aboriginal Association is entering one of the most exciting periods in its history. With significant new investment, growing community partnerships and an ambitious strategic vision, LAA is building an organisation that will substantially expand itsreach and impact over the next two years. This is a unique opportunity for an experienced Program Manager who is energised by growth, enjoys building capability and systems, and wants to leave a lasting legacy. Working alongside a growing leadership team, the Manager – Programs & Community Services is responsible for providing strategic and operational leadership across all of the organisation’s programs. The role holds accountability for program performance, quality, cultural integrity, and outcomes, ensuring services are community-led, culturally safe, compliant and sustainable. Working closely with the COO and CEO, the Manager leads program planning, supervision, delivery, workforce capability, partnerships and continuous improvement, while maintaining strong relationships with Elders, community members, funders and stakeholders. The role is a senior leadership position and a key contributor to organisational planning, decision-making and reporting. This role is critical to the success of the organisation. It requires someone who is not only highly capable, but who can see what needs to be done and takes action — supporting the organisation to deliver strong outcomes for community. Key features of the role include but are not limited to:

• Strategic Leadership, Program Compliance & Governance as well as contributing to organisational strategy, planning, data sovereignty and reporting.
• Program Development, Implementation, Reporting & Outcomes leadership including advising on program risks, performance and opportunities for program additions or expansion through funding bodies.
• Community Engagement & Partnerships across Elders, community members, local organisations and stakeholder meetings, advocacy initiatives and networking events
• Staff Supervision & Capacity Building including leadership and supervision to program staff, assistance with recruitment, training and performance management.
• Develop and Implement Policies that promote ethical, culturally safe, and effective service delivery as well as promote a strengths-based and trauma-informed approach.

About The Business Langford Aboriginal Association (LAA) has a long history in Boorloo (Perth) and since its inception has provided a range of well regarded community services to the local region. LAA is currently embarking upon a significant growth and organisational development strategy that will see the business transform over the coming 12-24 months. Since the commencement of the new CEO at the beginning of the year much has already been achieved including expanding programs across Aboriginal family wellbeing, healing and early intervention and launching significant new initiatives including Koyingkeriny Boodja-k (Healing on Country) and a dedicated Maar-kool wer Yarning Centre (Boorloo Aboriginal Art Centre). The workforce is growing, governance and systems are being strengthened and a significant deepening of partnerships with Aboriginal communities, Elders, government and universities has already taken place. LAA is impacting well above it’s weight and will continue to do so.

About You This role is suited to a proactive, highly organised “do-er” who thrives in dynamic environments, takes initiative, and brings structure, consistency and follow-through to their work. The organisation is looking for a programs leader with a track record of delivering high quality, safe, effective and compliant services. You will have excellent interpersonal skills and appropriate qualifications. Suitable candidates should be able to problem solve using creative thinking and will possess the following:

Qualifications & Experience

• Relevant tertiary qualification
• Demonstrated experience in program management and leadership within community services, health, or social impact sectors
• Experience leading multiple programs and multidisciplinary teams, with accountability for performance, outcomes and risk
• Experience in designing, implementing, managing, evaluating and reporting on programs
• Experience working with Aboriginal and Torres Strait Islander individuals, families and communities
• Strong experience in stakeholder engagement and partnership development, including working with government agencies and community organisations

Skills & Capability

• Highly organised with strong time management and prioritisation skills
• Ability to manage multiple competing priorities in a fast-paced environment
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Ability to maintain confidentiality and handle sensitive information
• Strong systems thinking and ability to improve processes

Personal Attributes

• Proactive and solution-focused
• A self-starter who takes initiative and follows through
• Reliable, adaptable and responsive
• Strong interpersonal skills and ability to build relationships
• Comfortable working both independent and as part of a team

Commitment to culturally safe, respectful and community-led practice

Additional requirements:

• Working With Children Check
• National Police Clearance
• Hold a current and valid Western Australian C class motor driver’s licence or equivalent
• Australian Citizenship or permanent resident of Australia

The Association is committed to improving opportunities and outcomes for Australian Aboriginal and Torres Strait Islander peoples and as such if you are Aboriginal and / or a Torres Strait Islander, we encourage you to apply.

Your Reward Our client’s business is developing rapidly and is starting an exciting chapter with an outstanding new CEO. Working closely with the CEO and COO, you have the the opportunity to help shape the organisation’s growth. With the support a team of experienced and dedicated people, this organisation is positioned extremely well for the future and to make an impact in the community.

Salary is very competitive with the benefit of not-for-profit salary packaging (effectively a portion of your income tax free).