Manager, People Experience

Pfizer; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Paid parental leave

Health & Wellness apps

Career Growth Experiences program

Recognition & rewards program

Paid volunteer days

Life Insurance Benefits

Pfizer Learning Academy access

Flu vaccines & skin checks

Additional leave options

Salary packaging & novated lease

Job summary

Pfizer Australia and New Zealand is seeking a People Experience professional to be the go-to PX partner at the site. You will support leaders and colleagues, manage employee relations and bargaining activities, and drive engagement and continuous improvement across HR processes.

You will work in a hybrid environment, collaborating with HR to implement initiatives, support recruitment and onboarding, and advise managers on personnel issues while staying compliant with labour laws.

Qualifications

• Experience in human resources within a multinational organisation.
• Experience in managing employee relations and union relations at a manufacturing site.
• Ability to coach and build relationships with diverse individuals.
• Experience leading change initiatives in partnership with the business.
• Strong interpersonal and communication skills.
• Ability to work collaboratively in a team environment.
• Strong business acumen and strategic thinking.
• Extensive knowledge of HR procedures and policies.
• Proficiency in MS Office.
• Understanding of internal and external business drivers.
• Knowledge of financial metrics to drive talent outcomes.
• Proven track record of promoting employee value proposition.
• High emotional intelligence and adaptability.
• Experience using common AI tools (e.g., ChatGPT or Copilot) for problem solving and productivity.

Responsibilities

• Be the key contact for site leaders and colleagues for PX related queries.
• Work with the PX Lead to ensure PX activities are undertaken at the site.
• Support enterprise bargaining activities covering site colleagues.
• Apply moderately complex problems independently.
• Review work and seek feedback based on experience.
• Maintain records and administer programs for colleagues and leaders.
• Champion colleague engagement initiatives at the site.
• Facilitate process improvement and coach leaders on PX tools and processes.
• Oversee performance management and talent reviews in line with policies.
• Collaborate with HR to implement business initiatives and sustain engagement.
• Support recruitment, onboarding, offboarding, and compensation activities, and advise on personnel issues.

Skills

HR Experience

Employee relations

Union relations

Change management

Interpersonal skills

Team collaboration

Strategic thinking

HR policies

MS Office

AI tools familiarity

Tools

MS Office

Job description

At Pfizer, the People Experience division is at the heart of our mission to improve patients' lives. Your unique perspectives and experiences will help us challenge the status quo and create space for meaningful work. Through youe work supporting leaders and colleagues, your contributions will be vital in making Pfizer a place where everyone can thrive.

What You Will Achieve

In this role, you will:

• Be a key contact for the leaders and colleagues at site for all People Experience (PX) related queries, even when the activity is managed by another PX function
• Work closely and take direction from the People Experience Lead for the manufacturing site to ensure all PX related activities are undertaken
• Support the enterprise bargaining activities for the enterprise agreements which cover site colleagues
• Apply skills and knowledge moderately complex problems independently
• Review and seek feedback on your work and exercise judgment based on experience
• Maintain records, administer various programs relevant to colleagues and conduct colleague and leader sessions when required
• Champion colleague engagement initiatives and support globally asked activities at the site
• Facilitate process improvement, introduce new concepts, and coach leaders on PX processes and tools
• Oversee performance management and talent reviews, ensuring compliance with employment legislation and internal policies
• Collaborate with HR areas to implement business initiatives and foster a culture of engagement and continuous improvement
• Support recruitment, onboarding, offboarding, and compensation activities, staying updated on labor laws and advising managers on personnel issues

Here Is What You Need (Minimum Requirements)

• Experience working within the human resources function of a multi-national organization
• Experience in managing employee relations and union relations at a manufacturing site
• Ability to coach and build strong relationships with diverse individuals across the organization
• Demonstrated experience in managing change initiatives in partnership with the business
• Strong interpersonal and communication skills
• Ability to work collaboratively in a team environment
• Strong business acumen and strategic thinking
• Extensive knowledge of effective HR procedures and policies
• Proficiency in MS Office
• Understanding and integration of both internal and external business drivers
• Knowledge of financial metrics to drive talent outcomes for the business
• Proven track record of promoting employee value proposition
• High level of emotional intelligence and adaptability
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, includingrisk management and ethical use

Use Your Power for Purpose

At Pfizer, the People Experience division is at the heart of our mission to improve patients' lives. Your unique perspectives and experiences will help us challenge the status quo and create space for meaningful work. Through youe work supporting leaders and colleagues, your contributions will be vital in making Pfizer a place where everyone can thrive.

What You Will Achieve

In this role, you will:

• Be a key contact for the leaders and colleagues at site for all People Experience (PX) related queries, even when the activity is managed by another PX function
• Work closely and take direction from the People Experience Lead for the manufacturing site to ensure all PX related activities are undertaken
• Support the enterprise bargaining activities for the enterprise agreements which cover site colleagues
• Apply skills and knowledge moderately complex problems independently
• Review and seek feedback on your work and exercise judgment based on experience
• Maintain records, administer various programs relevant to colleagues and conduct colleague and leader sessions when required
• Champion colleague engagement initiatives and support globally asked activities at the site
• Facilitate process improvement, introduce new concepts, and coach leaders on PX processes and tools
• Oversee performance management and talent reviews, ensuring compliance with employment legislation and internal policies
• Collaborate with HR areas to implement business initiatives and foster a culture of engagement and continuous improvement
• Support recruitment, onboarding, offboarding, and compensation activities, staying updated on labor laws and advising managers on personnel issues

Here Is What You Need (Minimum Requirements)

• Experience working within the human resources function of a multi-national organization
• Experience in managing employee relations and union relations at a manufacturing site
• Ability to coach and build strong relationships with diverse individuals across the organization
• Demonstrated experience in managing change initiatives in partnership with the business
• Strong interpersonal and communication skills
• Ability to work collaboratively in a team environmentStrong business acumen and strategic thinking
• Extensive knowledge of effective HR procedures and policies
• Excellent consulting skills
• Proficiency in MS Office
• Understanding and integration of both internal and external business drivers
• Knowledge of financial metrics to drive talent outcomes for the business
• Proven track record of promoting employee value proposition
• High level of emotional intelligence and adaptability
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, includingrisk management and ethical use

Work Location Assignment:Hybrid

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available onPfizer Careers.