Manager, Network Operations

SmartRecruiters, Inc.; Richmond; Hybrid; AUD 140,000 - 149,000; Full time

Benefits offered by this job

Salary sacrifice onsite parking

Novated motor vehicle leasing

Free Employee Assistance Program (EAP)

Annual flu vaccination

Fitness Passport membership

Discounted private health cover

Onsite childcare with discounted fees

Job summary

Western Sydney University seeks a Senior Network Services Leader to deliver, secure and improve network services across its multi-campus environment, including campus switching, wireless, internet access and security platforms. You will provide architectural leadership, set standards, oversee governance and incident response, and lead engineers and partners to ensure availability and performance.

This is a senior role with strategic impact.

Qualifications

• Extensive enterprise networking experience across large multi-site environments.
• Proven ability to lead network operations, governance and incident response.
• Strong knowledge of routing, switching, security platforms and standard architectures.

Responsibilities

• Lead delivery, security and continual improvement of network services across multi-campus environment.
• Provide architectural leadership, establish standards and reference architectures.
• Oversee governance, capacity planning, major incident response and technology refresh programs.
• Manage network engineers and vendors, ensuring accountability and collaboration.
• Support Zero Trust, automation, observability and transition of services into BAU.

Skills

Enterprise networking

BGP/OSPF

VLANs/VRFs

Zero Trust

ITIL processes

Vendor management

Tools

Cisco

HPE Aruba

Palo Alto

Enterprise wireless

Job description

• Full-time, Ongoingposition at HEW Level 9.
• Hawkesburycampus with flexible working arrangements.
• Salary: $139,747 – $149,238 p.a., plus 17% Super and Leave Loading.

Lead the delivery, security and continual improvement of network services across the University’s multi-campus environment.

The Opportunity

You will lead the delivery and operation of network services across the University’s campuses and locations, ensuring the availability, performance, security and reliability of critical network infrastructure. Your remit will include campus switching, wireless networking, internet services, firewalls, network access control and secure connectivity platforms.

You will provide architectural and technical leadership, establishing network standards, reference architectures and implementation patterns. You will oversee operational governance, capacity planning, major incident response, lifecycle management and technology refresh programs, while ensuring network designs meet operational, security and business requirements.

You will lead network engineers and managed service providers, building a culture of accountability, collaboration and continuous improvement. Working closely with Cyber Security, Infrastructure and project delivery teams, you will support network segmentation, Zero Trust, automation, observability and the successful transition of new services into business-as-usual operations.

What Success Looks Like:

• Deliver secure, stable and resilient network services across University locations.
• Establish effective operational standards, governance and service management practices.
• Improve network reliability, performance and customer experience through service improvement initiatives.
• Deliver network lifecycle, remediation and technology refresh roadmaps.
• Strengthen network security through segmentation, secure access and Zero Trust initiatives.
• Demonstrated experience leading network operations in a large, complex enterprise environment.
• Extensive knowledge of enterprise routing and switching, including BGP, OSPF, VLANs, VRFs, QoS, multicast and high-availability technologies.
• Experience with Cisco, HPE Aruba, Palo Alto and enterprise wireless platforms.
• Strong understanding of ITIL incident, problem, change and configuration management processes.
• Proven ability to manage technical resources, vendors, managed service providers and senior stakeholder relationships.

Benefits

We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.
• Closing Date: 11:59pm, Tuesday 13th October 2026
• Working Rights: You must provide evidence of full-time working rights in Australia at application.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy . We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact [e-mail] .

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn .