Manager Cyber Security Operations Centre

Monash; Melbourne; On-site; AUD 145,000 - 154,000; Full time

Benefits offered by this job

Amplify your impact at a world top 50?

Inclusive, collaborative community

Be surrounded by extraordinary ideas

Job summary

Monash University seeks a Manager – Cyber Security Operations Centre to lead a 24x7 CSOC, driving performance, maturity and constant improvement across detection, response, investigations and CSIRT functions. You will standardise operating models, uplift service delivery, and align with risk and regulatory obligations while engaging senior stakeholders.

You will oversee geographically distributed teams, manage ongoing metrics, and be the senior escalation point during major cyber incidents, with

Qualifications

• Proven experience leading or managing a Security Operations Centre within a complex enterprise.
• Strong ability to define and monitor KPIs and service metrics.
• Experience coordinating major cyber incidents and providing executive decision support.

Responsibilities

• Lead the 24x7 CSOC performance, coordination, and continuous improvement.
• Standardise and optimise the CSOC operating model and service delivery.
• Present operational insights and risk posture to senior stakeholders.
• Coordinate detection, response, investigations and CSIRT functions.
• Manage relationships with third-party providers and managed services.

Skills

SOC/CSOC leadership

Incident response

KPI definition

Stakeholder engagement

Threat monitoring

Job description

Manager Cyber Security Operations Centre

Job No.: 692608

Location: Clayton campus

Employment Type: Full-time

Duration: Continuing appointment

Remuneration: $145,062 - $153,976 pa HEW Level 09 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

Join Monash University cyber team in a key operational leadership role responsible for the performance, coordination, and continuous improvement of a 24x7 Cyber Security Operations Centre (CSOC) supporting a large, complex and globally connected environment.

As the Manager – CSOC, you will be responsible for driving the operational excellence, consistency, and maturity of the cyber security operations centre (CSOC) ensuring that detection, response, cyber investigations, and CSIRT functions operate in a cohesive, efficient, and risk-aligned manner.

You will standardise and optimise the CSOC operating model, uplift service delivery, and ensure the function is positioned to respond effectively to an evolving threat landscape spanning cloud, identity, SaaS, supply chain, and AI-enabled risks.

You will act as the senior escalation point during major cyber incidents, providing coordination, communication, and executive-level decision support. At the same time, you will own the end-to-end performance of the CSOC, including KPI definition, service metrics, reporting, and continuous improvement initiatives that drive measurable outcomes.

A key aspect of the role is stakeholder engagement and influence. You will regularly present operational insights, risk posture, and performance outcomes to senior stakeholders, translating complex cyber concepts into clear, actionable intelligence that supports decision-making.

Working across technology, risk, governance, and external partners, you will ensure the cyber security operations centre is aligned with organisational risk appetite, regulatory obligations, and strategic priorities, while building a sustainable and high-performing operational capability.

About You

You are a proven cyber security operations leader with the ability to balance operational discipline, stakeholder engagement, and strategic uplift. You are comfortable operating in complex environments, leading distributed teams, and driving clarity and performance in high-pressure situations.

You will bring:

• Proven experience leading or managing a Security Operations Centre (SOC/CSOC) within a complex enterprise environment, including geographically distributed teams
• Strong expertise across detection, response, investigation, and CSIRT functions, with the ability to standardise and mature existing SOC capabilities
• Demonstrated ownership of operational performance, including defining KPIs, managing service metrics, and delivering clear, data-driven reporting
• Experience providing leadership during major cyber incidents, including coordination, escalation, and executive decision support
• Strong stakeholder management and communication skills, including the ability to present to senior audiences and influence outcomes
• Experience translating technical cyber security issues into clear risk-based insights and recommendations
• Solid understanding of security frameworks and standards such as ISO 27001/27002, NIST, CIS, and familiarity with MITRE ATT&CK and modern threat landscapes
• Experience working with third-party providers or managed services, ensuring accountability and service quality

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen. We make tangible contributions because our purpose is clear; to deliver positive economic, social and environmental impact in resolving the global challenges of our age.

At the core of achieving this purpose is the diversity of our staff. We welcome and value everyone's contributions, lived experience and expertise. When you come to work, you can be yourself, be a change‑maker and develop your career in exciting ways. This is why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at [e-mail] in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Raj Udayanga, Cyber Security Operations Group Manager, [e-mail]

Position Description: Manager - Cyber Security Operations Centre

Applications Close: Sunday 1st November 2026 11:55pm AEDT