Manager Child and Family Services

FamilyCare; Greater Shepparton; Hybrid; AUD 137,000 - 142,000; Full time

Benefits offered by this job

Fully maintained vehicle option

Salary packaging benefits

Hybrid work arrangements

Generous leave entitlements

Professional development budget

Job summary

FamilyCare in regional Victoria is seeking a Manager of Child and Family Services (Goulburn Valley). You will provide operational leadership to all services, supervise Team Leaders, manage reporting obligations and key stakeholder relationships as a member of the FamilyCare Management Team.

You will lead staff, drive service development including tenders, ensure integrated delivery from intake to review, and collaborate with HR to secure resources.

Qualifications

• Experience in leading and managing staff in community services.
• Knowledge of the community services sector and funding frameworks.
• Experience in service development including tender/submission preparation.
• Strong negotiation, conflict resolution and advocacy skills.
• Willingness to obtain Working with Children Check and Police Checks.

Responsibilities

• Develop and maintain relationships with funding body representatives and other key external stakeholders.
• Contribute to organisational strategic planning and annual operational plans.
• Oversee day-to-day operational management of Child and Family Services programs including risk management for children and young people.
• Ensure integrated delivery from initial contact and assessment through service delivery to review and evaluation.
• Collaborate with HR and other leaders to ensure appropriate human resources for funded activities.

Skills

Staff leadership

Community services sector knowledge

Tender/submission experience

Negotiation/advocacy

Driving licence (Victorian)

Working with Children Check

National Police Check

Education

Degree in Social Work or related field

Postgraduate qualification in Management/Leadership

Job description

FamilyCare is one of regional Victoria's largest and most progressive community service organisations, operating across Greater Shepparton, Mitchell, Murrindindi, Strathbogie, and Moira. As one of the leading providers of child and family services in the region, including disability support, NDIS coordination, carer programs and emergency recovery. FamilyCare is deeply committed to improving outcomes for victim survivors and their children and strongly focused on supporting older community members, and people with disabilities to live well and remain connected to their communities.

We foster a positive, empowering culture that supports strong leadership, professional growth, and improved outcomes for the people, clients and communities that we serve.

About the Role

The Manager of Child and Family Services (Goulburn Valley) is a key leadership position, delivering operational oversight to all services provided within the team. This includes supervision of Team Leaders, reporting obligations, maintaining key stakeholder relationships and is a member of the FamilyCare Management Team.

Key responsibilities include:

• Develop and maintain relationships with relevant funding body representatives and other key external stakeholders
• Contribute to organisational strategic planning processes including the development of annual operational plans
• Assume responsibility for the day-to-day operational management of Child and Family Services' programs, including risk management of children and youngpeople
• Ensure that Child and Family Services are delivered in an integrated manner from initial contact and assessment, through service delivery, to review and evaluation
• Work closely with the Human Resources’ Manager, Team Leaders and the Director of Service Development to ensure appropriate human resources to deliver funded activities and programs

About You

You will bring:

• Experience in leading and managing staff
• Knowledge of the community services' sector
• Experience in service development including tender/submission preparation
• Well-developed negotiation, conflict resolution and advocacy skills
• Degree in Social Work, Welfare, Community Services' Sector Management, or otherrelevant discipline
• Willingness to obtain a valid Working with Children Check and satisfactory National Police Check prior to commencing employment with us. If you have spent over 12 months overseas in the last 10 years, you will also be required to undergo an International Police Check or present evidence of a satisfactory check
• Valid VictorianDriver Licence
• Post graduate qualification in Management and/or Leadership

Why Join FamilyCare?

At FamilyCare, we value our people and their wellbeing. In addition to a competitive salary of $136,776- $142,158(dependent on qualifications, skills and experience) + superannuation, you will enjoy a range of valuable benefits including:

• Choice of fully maintained vehicle or $15,000 in addition to salary
• Salary packaging benefit options available up to $15,900 p.a.
• Meals and entertainment packaging options available up to $2,650 p.a.
• Generous professional development opportunities, including a dedicated training budget
• Fixed hybrid work arrangements and accrued day off optionto help you enjoy a healthy work-life balance
• Generous leave entitlements
• Ongoing health and wellbeing incentives
• Access to Employee Assistance Program

FamilyCare is an equal opportunity employer and encourages individuals of diverse backgrounds including those from the Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQIA+ communities to apply.