Manager Child and Family Services

The Orange Door; Greater Shepparton; Hybrid; AUD 137,000 - 142,000; Full time

Benefits offered by this job

Hybrid work arrangements

Professional development budget

Vehicle option or cash allowance

Salary packaging

Job summary

FamilyCare is seeking a Manager of Child and Family Services (Goulburn Valley) to provide executive oversight of all services in the team. You will supervise Team Leaders, manage reporting obligations and sustain key stakeholder relationships as a member of the Management Team.

Essential qualifications include a Social Work degree and a Victorian Driver Licence, with a willingness to obtain checks. The role offers a competitive salary with hybrid work arrangements and extensive benefits.

Qualifications

• Degree in Social Work, Welfare, Community Services' Sector Management, or other relevant discipline.
• Willingness to obtain Working with Children Check and Police Check before employment.
• Valid Victorian Driver Licence.

Responsibilities

• Develop and maintain relationships with funding body representatives and external stakeholders.
• Contribute to strategic planning, including annual operational plans.
• Oversee day-to-day operations of Child and Family Services programs and risk management.
• Ensure integrated service delivery from initial contact to review and evaluation.
• Coordinate with HR Manager, Team Leaders and Director of Service Development to ensure suitable resources.

Skills

Staff leadership

Community services knowledge

Tender submissions

Negotiation skills

Education

Degree in Social Work or related field

Job description

FamilyCareis one of regional Victoria's largest and most progressive community service organisations, operating across Greater Shepparton, Mitchell, Murrindindi, Strathbogie, and Moira. As one of the leading providers of child and family services in the region, including disability support, NDIS coordination, carer programs and emergency recovery. FamilyCare is deeply committed to improving outcomes for victim survivors and their children and strongly focused on supporting older community members, and people with disabilities to live well and remain connected to their communities.

We foster a positive, empowering culture that supports strong leadership, professional growth, and improved outcomes for the people, clients and communities that we serve.

About the Role

The Manager of Child and Family Services (Goulburn Valley) is a key leadership position, delivering operational oversight to all services provided within the team. This includes supervision of Team Leaders, reporting obligations, maintaining key stakeholder relationships and is a member of the FamilyCare Management Team.

Key responsibilities include

• Develop and maintain relationships with relevant funding body representatives and other key external stakeholders
• Contribute to organisational strategic planning processes including the development of annual operational plans
• Assume responsibility for the day-to-day operational management of Child and Family Services' programs, including risk management of children and youngpeople
• Ensure that Child and Family Services are delivered in an integrated manner from initial contact and assessment, through service delivery, to review and evaluation
• Work closely with the Human Resources’ Manager, Team Leaders and the Director of Service Development to ensure appropriate human resources to deliver funded activities and programs

For a confidential conversation and any questions, please contact Angela Armstrong, Director of Service Development, on 0418 149 ***.

About You

You will bring:

• Experience in leading and managing staff
• Knowledge of the community services' sector
• Experience in service development including tender/submission preparation
• Well-developed negotiation, conflict resolution and advocacy skills

Role Requirements
Essential

• Degree in Social Work, Welfare, Community Services' Sector Management, or otherrelevant discipline
• Willingness to obtain a valid Working with Children Check and satisfactory National Police Check prior to commencing employment with us. If you have spent over 12 months overseas in the last 10 years, you will also be required to undergo an International Police Check or present evidence of a satisfactory check
• Valid VictorianDriver Licence

Desirable

• Post graduate qualification in Management and/or Leadership

Why Join FamilyCare?

At FamilyCare, we value our people and their wellbeing. In addition to a competitive salary of $136,776- $142,158(dependent on qualifications, skills and experience) + superannuation, you will enjoy a range of valuable benefits including:

• Choice of fully maintained vehicle or $15,000 in addition to salary
• Salary packaging benefit options available up to $15,900 p.a.
• Meals and entertainment packaging options available up to $2,650 p.a.
• Generous professional development opportunities, including a dedicated training budget
• Fixed hybrid work arrangements and accrued day off optionto help you enjoy a healthy work-life balance
• Generous leave entitlements
• Ongoing health and wellbeing incentives
• Access to Employee Assistance Program

Applications closeMonday 23 November2026.

FamilyCare is an equal opportunity employer and encourages individuals of diverse backgrounds including those from the Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQIA+ communities to apply.