Manager - Change Management And Transformation

EY; Melbourne; Hybrid; AUD 140,000 - 170,000; Full time

Benefits offered by this job

Career development

Flexible work arrangements

A comprehensive benefits package

Job summary

EY in Melbourne/Australia is seeking a Manager in Change Management and Transformation to help leading organisations navigate complex business, technology, AI, workforce and organisational transformation. You’ll assess the people impact of change and design practical, human-centred approaches that build readiness, adoption and lasting business outcomes.

You’ll work with EY’s People Consulting team across organisation design, workforce transformation, technology and AI.

Qualifications

• Experience in change management, organisational change, transformation, human-centred change, employee experience or a related field.
• Practical experience supporting or leading complex transformation programs across change strategy, impact assessment, stakeholder engagement, communications, learning, readiness or adoption.
• Strong stakeholder engagement, facilitation and communication skills, with the ability to translate complexity into clear, compelling messages and deliverables.
• A collaborative, curious and practical approach, with the ability to work across multidisciplinary teams and adapt to different clients and transformation environments.
• For Manager candidates, experience leading significant change workstreams, projects or programs, managing teams and engaging confidently with senior stakeholders.
• Ideally, you’ll have the skills and attributes below, but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

Responsibilities

• Design and deliver change strategies for complex transformation programs, including impact assessment, stakeholder engagement, communications, learning, leader enablement, readiness and adoption.
• Engage leaders and teams to build alignment and confidence, using human-centred and behavioural approaches to embed new ways of working and measure change outcomes.
• Collaborate across EY’s transformation, technology, organisation and workforce capabilities.
• At Manager level, you’ll also lead workstreams, build senior client relationships, coach team members and support practice growth.

Skills

Change management

Stakeholder engagement

Organisational transformation

Leadership

Human-centred design

AI-enabled transformation

Tools

SAP S/4HANA

SuccessFactors

Microsoft Copilot

Cowork

Job description

Manager - Change Management and Transformation

Manager - Change Management and Transformation

Location: Melbourne

Other locations: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

As a Manager in our People Consulting team, you’ll help leading organisations navigate complex business, technology, AI, workforce and organisational transformation. You’ll assess the people impact of change and design practical, human-centred approaches that build readiness, adoption and lasting business outcomes.

Our People Consulting team helps some of Australia’s largest organisations navigate complex change and transformation. You’ll join a market-leading team, with EY recognised as a Leader in the IDC MarketScape: Worldwide Employee Experience Consulting Services 2026 Vendor Assessment. You’ll work alongside experienced change and transformation practitioners at the forefront of how organisations are responding to technology, AI, workforce and organisational change.

You’ll work with experienced change and transformation practitioners and collaborate across organisation design, workforce transformation, technology and AI. Whether your experience has been gained in consulting or within a large organisation, this is an opportunity to deepen your change expertise and broaden your exposure across clients, industries and transformation challenges.

This role can be performed from any of our EY offices across Australia. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.

Your key responsibilities

No two engagements will look the same. Depending on your experience and level, you’ll have the opportunity to:

Design and deliver change strategies for complex transformation programs, including impact assessment, stakeholder engagement, communications, learning, leader enablement, readiness and adoption.

Engage leaders and teams to build alignment and confidence, using human-centred and behavioural approaches to embed new ways of working and measure change outcomes.

Collaborate across EY’s transformation, technology, organisation and workforce capabilities.

At Manager level, you’ll also lead workstreams, build senior client relationships, coach team members and support practice growth.

Skills and attributes for success

Experience in change management, organisational change, transformation, human-centred change, employee experience or a related field.

Practical experience supporting or leading complex transformation programs across change strategy, impact assessment, stakeholder engagement, communications, learning, readiness or adoption.

Strong stakeholder engagement, facilitation and communication skills, with the ability to translate complexity into clear, compelling messages and deliverables.

A collaborative, curious and practical approach, with the ability to work across multidisciplinary teams and adapt to different clients and transformation environments.

For Manager candidates, experience leading significant change workstreams, projects or programs, managing teams and engaging confidently with senior stakeholders.

Ideally, you’ll have the skills and attributes below, but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• Technology (such as SAP S/4HANA, SucessFactors, Microsoft Copilot, Cowork), digital or AI-enabled transformation.
• Operating model, organisation or workforce transformation.
• Human-centred design, behavioural change or employee experience.
• Change measurement, adoption and value realisation.
• Consulting or advisory environments.
• Australian Citizenship with Baseline (or higher) security clearance, or eligibility to obtain clearance

What we offer you

• Career development: At EY, your career is yours to shape!We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including up to 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Inclusiveness is core to who we are and how we work together, driving value for our people and for our business. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [e-mail] or [phone] (option 2). Anything you tell us will be kept completely confidential.

EY | Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.