Manager Cabin Crew Training & Standards

Skytrans Australia; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Skytrans Australia is seeking a seasoned aviation training professional to lead the Cabin Crew training and standards function. You will collaborate with Flight Operations, Safety and other teams to deliver compliant, high-quality training programs.

The role can be based at Cairns Airport or our Brisbane Southbank office, with flexible arrangements for the right candidate. Responsibilities include planning and delivering technical, standards and recurrent training, managing records, and ensuring

Qualifications

• Certificate IV in Training and Assessment required.
• Current CASA Instrument of Approval CASR 121.010.
• At least 5 years’ experience in aviation training in an operational environment.
• Experience in airline learning, training or development roles preferred.
• Excellent knowledge of CASA regulations and aviation training requirements.
• Strong communication, interpersonal and stakeholder management skills.
• Ability to lead, develop and motivate people.
• Excellent organisational and time management skills in dynamic environments.

Responsibilities

• Lead planning, coordination and delivery of Cabin Crew training, standards and re-evaluations.
• Ensure training aligns with CASA, AOC, manuals and Skytrans procedures.
• Maintain oversight of training currency, qualifications, records and competency requirements.
• Develop and maintain Cabin Crew annual and recurrent training programs.
• Lead Cabin Crew instructors, assessors and future leaders.
• Support workforce capability and operational readiness.

Skills

Leadership

Stakeholder management

CASA regulations knowledge

Aviation training

Training program design

Safety culture

Education

Certificate IV in Training and Assessment

CASR 121.010 Instrument of Approval

5+ years aviation training experience

Job description

Skytrans Australia is an Australian airline providing regional Regular Public Transport (RPT), ACMI (Aircraft, Crew, Maintenance, and Insurance), and Charter services, connecting communities across the country. The airline operates a fleet of 11 aircraft, including Dash8 turboprops and Airbus A319 jets. Skytrans Australia is part of Avia Solutions Group, the world’s largest ACMI provider, operating 136 aircraft across 6 continents and delivering a wide range of aviation services, supported by over 11,000 professionals across more than 250 subsidiaries worldwide.

About the role

Reporting to the Head of Training & Checking, you will lead and oversee the Cabin Crew training and standards function, working closely with Flight Operations, Safety, Crew Planning, People & Culture and other operational stakeholders.

The role can be based at our headquarters at Cairns Airport, our Southbank office in Brisbane, or we are open to a flexible working arrangement for the right candidate.

Key responsibilities will include:

• Leading the planning, coordination and delivery of Cabin Crew technical, standards and recurrent training, re-evaluations and competency assurance activities.
• Ensuring training is delivered consistently, effectively and within regulatory and company requirements.
• Maintaining oversight of Cabin Crew training currency, qualifications, records and competency requirements.
• Ensuring training and standards comply with CASA requirements, the Skytrans AOC, approved manuals, policies and procedures.
• Supporting CASA surveillance, audits and other regulatory activities.
• Developing and maintaining the Cabin Crew annual and recurrent training program.
• Coordinating SEP, CCOP and associated training courses, resources, instructors, facilities and equipment.
• Reviewing training content, procedures and supporting documentation to ensure they remain current and effective.
• Promoting a strong safety culture and supporting the application of Skytrans’ Just Culture principles.
• Leading and developing Cabin Crew instructors, assessors and future leaders.
• Supporting workforce capability, succession planning and operational readiness.

About You

We are looking for an experienced aviation training professional who combines strong technical knowledge with genuine leadership capability.

You will ideally have:

• A Certificate IV in Training and Assessment.
• A current CASR 121.010 Instrument of Approval.
• At least 5 years’ experience in training within an operational environment, including assessing development needs and developing training strategies.
• Previous airline experience in a learning, training or development role.
• Excellent knowledge of CASA regulations and aviation training requirements.
• Strong communication, interpersonal and stakeholder management skills.
• Demonstrated ability to lead, develop and motivate people.
• Excellent organisational and time management skills, with the ability to prioritise in a dynamic operational environment.
• A genuine commitment to safety, compliance and continuous improvement.
• The ability to work collaboratively across operational and corporate teams.

Why Join Skytrans?

We are an Australian airline with a strong connection to the communities we serve, and we are continuing to grow and evolve our operations.

As Manager Cabin Crew Training & Standards, you will have the opportunity to make a genuine impact by:

• Leading a critical function within Flight Operations.
• Shaping the future of Cabin Crew training and standards at Skytrans.
• Developing people and building future capability.
• Working with a highly experienced operational team.
• Contributing to a strong safety and Just Culture environment.
• Being part of an organisation that values Honesty, People, Predictability and Ownership.

Our Values

At Skytrans, our values guide everything we do:

Honesty – We are open, truthful and transparent.
People – We care about our people, customers and communities.
Predictability – We deliver safely, consistently and reliably.
Ownership – We take responsibility and continuously improve.

Please note: Due to the volume of applications, only shortlisted candidates will be contacted. Applicants must have the right to live and work in Australia and be able to successfully complete pre-employment and ongoing medical, drug and alcohol screening requirements. Skytrans Australia is an equal opportunity employer committed to inclusive and fair recruitment practices. We strive to provide a respectful and accessible recruitment process for all candidates. If you require any adjustments throughout the recruitment process, please let us know so we can support your application.