Manager Applications - Child Protection Services

Department of Communities; Fremantle; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible work options

Flexi leave

Banked leave

Public service holidays

12% employer super contributions

Salary packaging – novated leases &工作笔

Job summary

Department of Communities in Western Australia seeks a Manager Applications - Child Protection Services to lead the administration, maintenance, user support and development of Service Delivery systems.

You will engage with stakeholders and vendors to enhance business applications supporting human services delivery, with a focus on timely and accurate service delivery and reporting.

Responsibilities

• Oversee administration, maintenance and user support of Service Delivery systems and other business applications.
• Engage with stakeholders and Vendors to enhance application integration and meet service delivery needs.

Job description

More Than Just a Job! At Communities we play a vital role in supporting and strengthening communities across Western Australia. We provide services and work with our partners to keep children safe, provide vital community services, including in emergencies, address homelessness, prevent family and domestic violence and provide stewardship for the disability sector. Our work also includes regulating early childhood education and care and leading initiatives across women’s interests, youth, seniors and ageing, carers, and volunteering.

Why Work With Us?

• We offer some of the most competitive public sector wages in Australia.


• We are a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program .


• Flexible work options – flexi leave, banked leave and public service holidays.


• More for your future – 12 per cent employer super contributions.


• Smart salary packaging – novated leases & work laptops.

Read more about the benefits of working with us.

Your Role. Your Impact.

Step into the world of Technology, where your work is more than just a job. As a Manager Applications - Child Protection Services, you will be responsible for the administration, maintenance, user support and development of the Department’s Service Delivery systems and/or other Business Applications. The role oversees the efficient and effective implementation, operation and enhancement of the application/s, ensuring service delivery and reporting is timely and accurate. The position is responsible for Application Support Services, including the provision of specialist advice and recommendations on the development of Business Application/s solutions in the context of Human Services delivery, such as Process Redesign, Business analysis, testing and definition of subsystems. The role engages with stakeholders, including Vendors and Service Providers to enhance and better integrate the Department’s Business Applications to meet current and future business needs. Visit Careers at Communities – our roles for more information.

We believe all our people are leaders, regardless of their role. Our Leadership Expectations , outlined in Building Leadership Impact, describe the behaviours and mindsets we value. The leadership context for this position is Leading Others. If you’d like to know more about the team or the role, connect with Aaradhya Janardhanan, Assistant Director Business Applications, on 0432 830 205. For more details, please refer to the attached Job Description Form (JDF).

Opportunities Available

• Current Vacancies: 1 full-time permanent position available for immediate filling.


• Upcoming roles: Applicants will be considered for this vacancy and may also be considered for similar roles at the same level and location arising from this recruitment process. Applicants will be considered for vacancies in the location of the advertised role/location preferences specified in their application.

Equity and Diversity

Communities welcome applications from people from a diverse range of backgrounds and lived experiences, including Aboriginal and Torres Strait Islanders, people with disability, people with diverse sexualities and genders, youth, women, and people from culturally and linguistically diverse backgrounds.

Please let us know if there are adjustments we can make to allow you to fully participate in the application and interview process, as well as in the workplace.

Please contact Macarena Acosta, HR Advisor at [e-mail] or via phone [phone].

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Integrity and Honesty

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process.

Need Assistance?

• adjustments


• alternative formats


• recruitment enquiries or,


• technical issues

Contact: Macarena Acosta, HR Advisor on 0466 349 452 or [e-mail]

National Relay Service

TTY/Voice: 133 677
Speak & Listen: 1300 555 727
SMS Relay: 0423 677 767

Privacy Notice

Personal information is collected and managed in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS Act). By submitting your application, you acknowledge the collection of your personal information. For further details on how your information is handled, please view our Privacy Policy.

Please note: This recruitment process may be closed or withdrawn at any stage. Applicants will be notified if this occurs. Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.