Manager

Victorian Government - Department of Families, Fairness, and Housing; Victoria; On-site; AUD 150,000 - 185,000; Full time

Job summary

The Victorian Government - Department of Families, Fairness and Housing is seeking a Manager, Service Agreement Reform and Compliance. You will lead the development, review and maintenance of service agreements and other contractual documents, and oversee non-compliance issues escalated through monitoring channels.

You will collaborate with contract managers and departmental executives to drive policy development and strengthen financial sustainability of Community Services Organisations, within

Job description

THE ROLEThe Manager, Service Agreement Reform and Compliance is responsible for ensuring delivery of systems and policy responses which support continuous improvement and compliance with Service Agreements as well as targeted activities which ensure the Service Agreement and other contractual documents reflect contemporary contractual, regulatory and service delivery contexts. The role is part of a shared service for the Department of Health and the Department of Education.The role leads the development, review and implementation of the Service Agreement and other contractual documents, engages with peak bodies and sector representatives, develops policy responses to system-wide trends and emerging issues and leads the department's response to non-compliance with Service Agreements for matters involving complexity and risk.The Manager will play a key role in contributing to a strategic and integrated approach to Service Agreement policy development, documentation, management and monitoring.ACCOUNTABILITIES INCLUDELead the development, review and maintenance of service agreements, other contractual documents and associated policies.Oversee analysis and reporting on financial sustainability of Community Services OrganisationsRespond to issues or indicators of non-compliance with Service Agreements for matters involving complexity and risk which are escalated through monitoring channels. Manage instances of non-compliance by working with contract managers and departmental executives.Please open the position description to read more.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.