Manager

Department of Families, Fairness & Housing; Melbourne; Presencial; AUD 143.000 - 191.000; Jornada completa

Descripción de la vacante

The Department of Families, Fairness & Housing in Victoria is seeking a Manager, Service Agreement Reform and Compliance to lead policy development and ensure compliant service agreements across the sector. The role focuses on improving contractual documentation and monitoring outcomes within a shared services framework for Health and Education departments.

The position will drive analysis of financial sustainability for Community Services Organisations, respond to indicators of non-compliance,

Responsabilidades

• Lead development, review and maintenance of service agreements, other contractual documents and policies.
• Oversee analysis and reporting on financial sustainability of Community Services Organisations.
• Respond to non-compliance indicators in Service Agreements; escalate and manage cases with contract managers and departmental executives.

Descripción del empleo

$142,790 - $191,084(FT equivalent per annum)+super

The Manager, Service Agreement Reform and Compliance is responsible for ensuring delivery of systems and policy responses which support continuous improvement and compliance with Service Agreements as well as targeted activities which ensure the Service Agreement and other contractual documents reflect contemporary contractual, regulatory and service delivery contexts. The role is part of a shared service for the Department of Health and the Department of Education.

The role leads the development, review and implementation of the Service Agreement and other contractual documents, engages with peak bodies and sector representatives, develops policy responses to system-wide trends and emerging issues and leads the department's response to non-compliance with Service Agreements for matters involving complexity and risk.

The Manager will play a key role in contributing to a strategic and integrated approach to Service Agreement policy development, documentation, management and monitoring.

ACCOUNTABILITIES INCLUDE

• Lead the development, review and maintenance of service agreements, other contractual documents and associated policies.
• Oversee analysis and reporting on financial sustainability of Community Services Organisations
• Respond to issues or indicators of non-compliance with Service Agreements for matters involving complexity and risk which are escalated through monitoring channels. Manage instances of non-compliance by working with contract managers and departmental executives.

Please open the position description to read more.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Our department oversees the portfolios of housing, child protection, disability, ageing and carers, prevention of family violence, women, veterans, youth, LGBTIQA+ equality. In delivering across these portfolios, we work every day to achieve a fairer, safer and more inclusive Victoria. We support people so they can feel empowered, safe and secure.

Our department oversees the portfolios of housing, child protection, disability, ageing and carers, prevention of family violence, women, veterans, youth, LGBTIQA+ equality. In delivering across these portfolios, we work every day to achieve a fairer, safer and more inclusive Victoria. We support people so they can feel empowered, safe and secure.