Manager

Vialto Partners; Melbourne; On-site; AUD 80,000 - 110,000; Full time

Job summary

Vialto Partners in Melbourne, Australia, is seeking a caseworker to support immigration requirements for our clients' employees. You will collaborate with clients, legal teams, government authorities, and other stakeholders to deliver accurate and timely immigration solutions.

Responsibilities include acting as the primary contact for corporate clients, developing tailored immigration plans, managing end-to-end visa processes, preparing documentation, and ensuring compliance with immigration

Qualifications

• Bachelor's degree required in any field.
• At least 2 years of experience in providing Australian Immigration Advice.
• Eligible for Australian legal practitioner or solicitor, or Registered Migration Agent (OMARA) with MARN.

Responsibilities

• Serve as primary point of contact for corporate clients seeking immigration support.
• Develop tailored immigration plans for clients.
• Handle end-to-end immigration process for employees, including visa applications.
• Prepare and review immigration forms, petitions, and supporting documentation.
• Advise clients on immigration processes, timelines, and potential risks.
• Maintain accurate and organized case files and support with billing as needed.
• Stay up to date with immigration laws, regulations, and policy changes.

Education

Bachelor's degree

Tools

OMARA portal

Job description

Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax, immigration, rewards, advisory and Vialto private and our team is the gold standard in navigating the complexities of cross-border compliance, and workforce strategies. We look for people our clients and assignees can count on to thoughtfully deliver clear solutions to complex problems.

To be the best in the business, we cultivate a dynamic, highly collaborative culture that fuels the growth of our people. We invite you to inquire boldly, learn deeply, and grow endlessly with us. You’ll work alongside recognized experts, shaping people-first, technology-driven solutions that drive the future of work. We help our clients achieve their goals and imagine new possibilities. And we can do the same for you. Whatever your aspirations, Vialto can help you find your way.

Job Description

This role is focused on assisting with the immigration requirements of our clients' employees. It involves ensuring adherence to Immigration Laws and Regulations and delivering outstanding client service. The caseworker plays a vital role, whether they are assigned to a global account or a specific geographic region. They engage in close collaboration with clients, individual employees, legal teams, government entities, and various stakeholders. This collaboration is essential for facilitating efficient and well-coordinated immigration processes. The caseworker's responsibilities are crucial in managing the complexities of immigration procedures and ensuring successful outcomes for all parties involved.

• Serve as the primary point of contact for corporate clients seeking immigration support.
• Understand the unique immigration needs of each client and develop tailored immigration plans.
• Handle the end-to-end immigration process for employees, including visa applications, work permits.
• Prepare and review immigration forms, petitions, and supporting documentation to ensure accuracy and compliance.
• Interpret and apply immigration rules to ensure clients' compliance and avoid any potential legal issues.
• Advise clients on immigration processes, timelines, and potential risks.
• Maintain accurate and organized case files for each client, ensuring all relevant documents are securely stored and readily accessible.
• Ensure commercial awareness ie efficiently recording time on a timely basis and supporting with billing activities, understanding scope creep.
• Prepare and submit necessary documentation to government agencies and authorities.
• Communicate effectively with clients, government officials, and internal teams to ensure seamless exchange of information.
• Liaise with network office, third party providers, consulates, embassies, and immigration authorities receive up to date immigration rules or monitor case progress and resolve issues.
• Handle unexpected issues that may arise during the immigration (or implementation) process with professionalism and efficiency.
• Provide regular updates to clients on the status of their immigration cases or change to immigration rules.
• Use a broad range of tools and techniques to extract insights from current trends in business area.
• Address client inquiries, concerns, and feedback in a timely and courteous manner.
• Training new/junior team members on case management and immigration law forms and applications
• Stay up to date with relevant immigration laws, regulations, and policies.
• Depending on the service line you're working in, you might also assist with the implementation of any relevant technology/platform.

Qualifications

Minimum Degree Required: Any Bachelor's degree

Minimum Years of Experience: 2+ years of experience in providing Australian Immigration Advice

Certification Required: Australian Legal Practitioner (or Solicitor) or Registered Migration Agent((registered with the Office of the Migration Agents Registration Authority (OMARA) and holding a Migration Agent Registration Number (MARN))

Additional Information

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process.