Major Events Security Officer – Dynamic Crowd Control

MSS Security; City of Melbourne; Hybrid; AUD 34,000 - 48,000; Part time

Job summary

MSS Security is seeking confident, customer-focused Security Officers to join our Major Events team in Melbourne. No prior security experience? No problem.

If you have strong customer service skills, excellent communication, and thrive in fast-paced environments, we want to hear from you. You will provide exceptional service at major events, manage crowd interactions, monitor incidents, and communicate clearly via radio.

Qualifications

• A valid Security Licence with Crowd Control Certificate II in Security Operations or higher.
• Current First Aid & CPR.
• Full Australian working rights.
• Excellent verbal communication skills.
• Strong customer service experience.

Responsibilities

• Providing exceptional customer service.
• Managing crowd control and patron interactions.
• Monitoring and responding to incidents.
• Maintaining clear and professional radio communication.
• De-escalating situations calmly and confidently in high-pressure environments.

Skills

Customer service

Communication

Crowd control

Tools

Security Licence

Crowd Control Certificate II

First Aid & CPR

Job description

MSS Security is seeking confident, customer-focused Security Officers to join our Major Events team in Melbourne. No prior security experience? No problem.

If you have strong customer service skills, excellent communication, and thrive in fast-paced environments, we want to hear from you. You will provide exceptional service at major events, manage crowd interactions, monitor incidents, and communicate clearly via radio.