Major Account Manager

Remondis; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

REMONDIS is a global leader in waste management, delivering collection, treatment, resource recovery, and disposal services across industrial, commercial, municipal, and mining sectors. In Australia, you will build strategic partnerships with major state and national multi-site accounts, drive revenue growth, and collaborate with Operations to provide outstanding service and long‑term value.

You’ll manage major state and national multi-site customers, identify new revenue opportunities and

Qualifications

• Bachelor’s degree in Sales, Business Administration or related field preferred.
• Experience managing national or multi-site accounts is desirable.
• Strong customer focus with the ability to build long-term relationships.
• Confident negotiation skills and commercial judgement.
• Knowledge of sales measures, targets and KPIs.

Responsibilities

• Drive new business from an agreed portfolio, delivering revenue and business plan targets.
• Nurture and grow major accounts by building trusted relationships with decision‑makers and influencers.
• Identify opportunities to expand REMONDIS services across existing customer sites.
• Develop strategic account plans that strengthen loyalty and support contract renewals.
• Design tailored commercial and industrial waste management solutions.
• Partner with Operations to resolve service issues and achieve the best customer outcomes.
• Maintain accurate CRM records and complete administration on time.
• Report on sales performance, KPIs, market and competitor activity, safety and site access matters.

Skills

Strategic sales

Account management

CRM usage

Negotiation

Customer focus

Communication

Sales KPIs

MS Office

Salesforce

Education

Bachelor's degree in Sales or related field

Tools

Salesforce

MS Office

Job description

Make an impact with one of the world’s leading waste management organisations. Build strategic partnerships and drive sustainable growth across REMONDIS’ largest Commercial and Industrial accounts. You’ll manage major state and national multi-site customers, identify new revenue opportunities and partner with Operations to deliver outstanding service and long‑term customer value.

Key Responsibilities

• Drive new business from an agreed portfolio, delivering revenue and business plan targets.
• Nurture and grow major accounts by building trusted relationships with decision‑makers and influencers.
• Identify opportunities to expand REMONDIS services across existing customer sites.
• Develop strategic account plans that strengthen loyalty and support contract renewals.
• Design tailored commercial and industrial waste management solutions.
• Partner with Operations to resolve service issues and achieve the best customer outcomes.
• Maintain accurate CRM records and complete administration on time.
• Report on sales performance, KPIs, market and competitor activity, safety and site access matters.

Skills and Experience

• A bachelor’s degree in Sales, Business Administration or a related field will be highly regarded.
• Previous success managing national or multi‑site accounts is desirable.
• Proven success in sales and customer service, ideally managing national or multi‑site accounts.
• A strong customer focus and the ability to build credible, long‑term relationships.
• Confident negotiation skills and sound commercial judgement.
• A solid understanding of sales measures, targets and KPIs.
• Excellent written and verbal communication skills.
• Strong organisation, prioritisation, administration and attention to detail.
• Confidence using Microsoft Office and other business systems.
• Experience with Salesforce or a comparable CRM will be highly regarded.

Who we are

At REMONDIS, you’ll be part of a cleaner, more sustainable future. We provide comprehensive collection, treatment, resource recovery, and disposal services across industrial, commercial, municipal, and mining sectors. We have a strong local presence, and a commitment to making a positive environmental impact.

REMONDIS is an Equal Opportunity Employer, and we invite you to be part of an organization that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.