Maintenance Supervisor

Fresh Hope Communities; Maitland; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Birthday leave

Supportive culture

Established organisation

Job summary

Fresh Hope Communities is seeking a Maintenance Supervisor for our East Maitland, NSW site. This permanent, full-time role (38 hours per week) focuses on delivering high-quality property services and ensuring a welcoming environment for residents, staff and visitors.

The role requires at least 5–7 years in facilities management or maintenance operations and relevant building/property qualifications. Salary packaging and other employee benefits are offered within a values-driven culture.

Qualifications

• Experience in facilities management and maintenance operations.
• Ability to supervise contractors and lead teams.
• Strong communication and stakeholder engagement skills.
• Ability to troubleshoot and implement practical solutions.

Responsibilities

• Lead delivery of property, maintenance and contractor services across the site.
• Ensure high standards of presentation, cleanliness and maintenance.
• Oversee preventative maintenance programs and maintenance requests for timely completion.
• Contribute to maintenance budgets, refurbishment planning and capital works.
• Identify property improvements to reduce risk and improve resident experience.
• Manage contractors and maintenance staff to ensure quality service.
• Ensure compliance with health and safety, building and fire safety requirements.

Skills

Facilities management

Contractor supervision

Leadership

Communication

Education

Building trade qualification

Property maintenance qualification

Job description

The vision for the site is to establish places and spaces that enable residents, family members, staff, and the wider community to gather and experience health, wellbeing, comfort, enjoyment, independence, dignity and belonging together. We're looking for a Maintenance Supervisor to help us achieve this vision and deliver high-quality property services for the site.

• Permanent - Full Time, 38 hours per week position located in East Maitland, NSW at our beautiful Green Hills Residential Site
• Salary packaging - increase your take home pay with salary packaging including novated leasing options
• Birthday leave - take time to celebrate with your friends and family
• Supportive and values-driven culture
• Work within a well-established organisation committed to excellence in care and community

Maintenance Supervisor

The vision for the site is to establish places and spaces that enable residents, family members, staff, and the wider community to gather and experience health, wellbeing, comfort, enjoyment, independence, dignity and belonging together. We're looking for a Maintenance Supervisor to help us achieve this vision and deliver high-quality property services for the site.

• Permanent - Full Time, 38 hours per week position located in East Maitland, NSW at our beautiful Green Hills Residential Site
• Salary packaging - increase your take home pay with salary packaging including novated leasing options
• Birthday leave - take time to celebrate with your friends and family
• Supportive and values-driven culture
• Work within a well-established organisation committed to excellence in care and community

Your Contribution

As the Maintenance Supervisor, you will lead the delivery of effective property, maintenance and contractor services across the site, ensuring a safe, compliant and welcoming environment for residents, staff, families and visitors. Your responsibilities will include:

• Ensuring high standards of presentation, cleanliness and property services are maintained across the site
• Leading preventative maintenance programs and overseeing maintenance request processes to ensure works are planned, tracked and completed in a timely manner
• Contributing to annual maintenance budgets, refurbishment planning and the delivery of capital works projects in line with organisational priorities
• Identifying and implementing property improvements that reduce risk, improve efficiency, save costs and enhance the resident experience
• Managing contractors and maintenance staff to ensure high-quality service delivery, effective communication and adherence to agreed performance standards
• Ensuring compliance with all property services, work health and safety, building and fire safety requirements
• Fostering a person-centred approach that reflects Fresh Hope Communities' values and recognises that this is residents' home

The Essentials

• Building trade qualification, property maintenance qualification, or equivalent relevant experience
• 5-7 years' experience managing facilities, property services or maintenance operations
• Demonstrated technical skills in building maintenance and asset management
• Experience supervising maintenance teams and coordinating contractors
• Strong communication, stakeholder engagement and negotiation skills
• Ability to identify issues, troubleshoot and implement practical solutions
• Experience using systems to monitor maintenance activities, assets and compliance requirements
• Current Driver Licence
• Current Criminal History Check suitable for aged care, or willingness to obtain one

About Us

Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 1100 staff and together we serve residents and customers across NSW. We are an Equal Opportunity employer and we value inclusion and diversity. For more about us visit our website https://www.freshhope.org.au