Maintenance Performance Specialist

Service Stream; Brisbane; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Career development

Discounts for brands and services

Paid leave options (parential/cultural

Culture of safety, inclusion and value

Job summary

Service Stream is delivering the UU MECS contract across South East Queensland, maintaining critical water and wastewater infrastructure for 1.6 million customers. The Maintenance Performance Specialist leads optimisation of maintenance planning, cost reduction, and asset management to meet TCOM objectives.

You will collaborate with planners, schedulers and commercial teams to drive asset performance, reliability and safety, while delivering timely reporting and governance across the program.

Qualifications

• 3–5 years' experience delivering and optimising water infrastructure maintenance programs.
• Experience delivering maintenance activities in water/wastewater networks (advantageous).
• Trade certificate or engineering/construction degree preferred.
• Construction induction card & unrestricted driver’s licence.
• Proficiency with MS Office; MS Projects is highly advantageous.

Responsibilities

• Lead maintenance optimisation initiatives to improve asset performance, reliability, and efficiency.
• Collaborate with planners, schedulers, analysts, and stakeholders to meet objectives.
• Analyse maintenance, operational, and financial data to identify trends and opportunities.
• Develop and improve the annual Total Cost of Maintenance (TCOM) program and forecasts.
• Create and maintain reporting frameworks, dashboards, KPIs and performance measures.
• Ensure accurate, timely maintenance, performance and financial reporting for stakeholders.
• Identify and implement cost-improvement initiatives while maintaining safety and service delivery.
• Support budgeting, forecasting, resource planning and realised savings tracking.
• Maintain governance documentation and action tracking for optimisation initiatives.
• Build strong relationships with internal and external stakeholders to deliver contract objectives.
• Support risk identification, mitigation and compliance activities.

Skills

Maintenance optimisation

Data analysis

Reporting & dashboards

Stakeholder engagement

Cost improvement

Microsoft Office

Microsoft Projects

Driver's licence

Education

Trade certificate in electrical/mechanical OR Engineering/Construction degree

Tools

Microsoft Office

Microsoft Projects

Job description

Service Stream is proudly delivering the Urban Utilities Mechanical, Electrical and Control Systems (UU MECS) contract across South East Queensland.

This long-term partnership sees Service Stream responsible for maintaining critical water and wastewater infrastructure that supports more than 1.6 million customers across the region. The contract includes maintenance services across a broad network of assets, including reservoirs, water booster stations, pump stations and wastewater treatment facilities.

When you join the UU MECS team, you'll be joining a growing workforce responsible for maintaining some of South East Queensland's most critical water and wastewater infrastructure.

About the role

The Maintenance Performance Specialist supports the Asset & Optimisation Manager by providing technical leadership and direction across maintenance planning, optimisation, and asset management activities. The role is responsible for optimising annual maintenance programs, identifying cost improvement opportunities, and ensuring maintenance activities deliver reliability, compliance, and operational efficiency outcomes while supporting the achievement of annual Total Cost of Maintenance (TCOM) objectives.

Key responsibilities

• Lead maintenance optimisation initiatives across the contract to improve asset performance, reliability, compliance, and operational efficiency.
• Work collaboratively with planners, schedulers, analysts, operational leaders, and commercial stakeholders to ensure maintenance programs achieve contractual and business objectives.
• Analyse maintenance, operational, and financial performance data to identify trends, risks, opportunities, and recommendations for improvement.
• Coordinate the development, review, and continuous improvement of the annual Total Cost of Maintenance (TCOM) program, forecasts, and associated planning activities.
• Develop, maintain, and continuously improve reporting frameworks, dashboards, KPIs, and performance measures to support informed decision-making.
• Ensure maintenance, performance, and financial reporting is accurate, timely, and tailored to stakeholder requirements.
• Identify, evaluate, and implement cost improvement and efficiency initiatives while maintaining safety, compliance, and service delivery outcomes.
• Support budget development, forecasting, resource planning, and the measurement and reporting of optimisation benefits and realised savings.
• Maintain improvement registers, governance documentation, and action tracking associated with optimisation initiatives and continuous improvement activities.
• Build and maintain effective relationships with internal and external stakeholders to support successful delivery of contract objectives and business outcomes.
• Support risk identification, mitigation, and compliance activities to ensure maintenance programs meet contractual, regulatory, and organisational requirements.
• Promote and lead a culture of continuous improvement, safety, quality, and operational excellence across all maintenance optimisation activities.

About you

A proactive and organised individual, you bring the following:

• 3-5 years' experience in the delivery and optimisation of Water Infrastructure (or similar) Maintenance Programs.
• Delivery of construction or maintenance activities in both water and wastewater treatment and networks assets (advantageous).
• A trade certificate in electrical/mechanical OR Engineering/Construction-type Degree (Preferable).
• Construction induction white card & Unrestricted Drivers licence.
• Intermediate skill-level with Microsoft Office suites - Microsoft Projects highly advantageous.

About us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Your next role comes with

• Career development - we offer growth opportunities and support internal mobility. You will also have access to skill enhancement through our online learning system.
• Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
• Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
• Culture - we are dedicated to fostering a workplace environment that values safety, diversity and inclusion, and meaningful recognition.

We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. If you require any reasonable adjustments to the recruitment process, please email [e-mail].