Maintenance/Housekeeping Associate - Full Time

belk; City of Melbourne; On-site; AUD 28,000 - 34,000; Full time

Job summary

belk is seeking a Maintenance and Housekeeping Associate in Melbourne to maintain a clean, safe, and inviting store environment. This hourly role covers daily cleaning, restroom sanitization, and supply replenishment while supporting store safety and guest experience.

The position requires flexibility to work nights, weekends, and holidays, with attention to detail and a proactive approach to maintenance. Candidates should be comfortable with technology and able to collaborate with teammates to

Qualifications

• Commitment to customer service and store objectives.
• Ability to learn operational processes and follow guidance.
• Comfort with smartphones/tablets and Windows OS.

Responsibilities

• Perform daily cleaning and maintenance tasks to keep the store clean and inviting.
• Restroom cleaning, sanitizing surfaces, and restocking essential items.
• Replenish supplies at registers and organize cleaning materials for accessibility.
• Identify and address hazards to support store safety.
• Assist during peak periods to enhance customer experience.
• Follow asset protection guidelines and store security procedures.

Skills

Customer service

Flexible schedule

Technology comfort

Attention to detail

Team collaboration

Job description

The Maintenance and Housekeeping Associate drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This role performs daily cleaning activities, maintenance tasks, and supply replenishment. The Maintenance and Housekeeping Associate has high standards for hygiene and an attention for detail. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Maintain cleanliness throughout all areas of the store by dusting, vacuumin g, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
• Clean restrooms and associate breakroom thoroughly, sanitizing all surface s and breakroom appliances and restocking essential items.
• Replenish supplies at registers, including bags, boxes, and tissue paper and remove unnecessary items. Organize and replenish cleaning and maintenance supplies to promote efficiency and ensure ease of access by store team.
• Support store safety by identifying hazards, such as spills, icy sidewalks, and broken glass, and resolving promptly.
• Replace interior and exterior light s, maintaining a well-lit store environment.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to use data and guidance to support timely and effective decisions.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.