Maintenance Handyperson - Terminus Apartment Hotel Newcastle

AT Hotel Group; Newcastle; On-site; AUD 34,000 - 48,000; Full time

Job summary

Terminus Apartment Hotel in Newcastle, NSW, is seeking a motivated Maintenance Handyperson to join our award-winning team. You will perform day-to-day maintenance in guest rooms and public areas, respond quickly to issues, and uphold our high standards of quality and guest service.

Ideal candidates will have hotel maintenance experience, strong communication and time-management skills, and the ability to work independently while meeting deadlines.

Qualifications

• Previous maintenance experience, preferably in a hotel.
• Excellent communication, interpersonal and time management skills.
• Ability to work without close supervision and within established timeframes.
• Strong work ethic.

Responsibilities

• Perform day-to-day general maintenance duties within the hotel rooms and public areas.
• Respond promptly to maintenance issues and emergency calls.
• Maintain all tools, equipment, and working areas in proper condition.
• Ensuring our high quality standards are maintained.
• Demonstrate exceptional customer service when engaging with Guests.

Skills

Maintenance experience

Hotel environment

Customer service

Job description

Maintenance Handyperson - Terminus Apartment Hotel Newcastle

Terminus Apartment Hotel, an Ascend Collection Hotel, is the number 1 hotel ranked on TripAdvisor in Newcastle. An opportunity exists to join our award-winning team.

In the heart of Newcastle’s historic centre, where the city meets the sea, discover the personality filled Terminus Apartment Hotel.

Featuring 50 supremely comfortable, unique and fully equipped serviced apartments, enjoy the creature comforts of home mere steps from the bountiful beauty of Newcastle’s iconic East End.

The Role

Terminus Apartment Hotel is currently seeking an energetic, customer focused and experienced Maintenance Handyperson. Working closely with our award-winning guest service team, housekeeping and management team you will be responsible to ensure well maintained rooms and public areas.

Duties and Responsibilities:

Perform day-to-day general maintenance duties within the hotel rooms and public areas

Respond promptly to maintenance issues and emergency calls

Maintain all tools, equipment, and working areas in proper condition

Ensuring our high quality standards are maintained

Demonstrate exceptional customer service when engaging with Guests

The successful candidate will have:

Previous maintenance experience, preferably in a hotel

Excellent communication, interpersonal and time management skills

Ability to work without close supervision and within established timeframes

Strong work ethic