Luxury Timepiece & Fine Jewelry Specialist

Chanel Inc.; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

CHANEL seeks a Timepiece and Fine Jewelry Specialist for our Fashion Boutique at Chadstone. The TFJ Specialist will drive timepiece and fine jewelry performance, inspiring Fashion Advisors and engaging clients with the CHANEL silhouette of watchmaking and jewelry.

This role emphasizes high-end product knowledge, client relationship building, and a polished presentation in line with CHANEL standards, contributing to boutique success and client loyalty.

Qualifications

• Experience in a high-end or luxury retailer preferred.
• GIA certification is a strong advantage.
• Excellent client service track record is essential.
• Knowledge of watches and fine jewelry with the ability to advise on products.

Responsibilities

• Serve as the ambassador for WFJ in the Chanel boutique.
• Lead timepiece and fine jewelry sales and collaborate with fashion teams.
• Coach staff on watchmaking and jewelry knowledge and client experience.
• Oversee WFJ boutique operations including stock, after-sales, and reporting.
• Maintain a professional and sophisticated brand image in line with Chanel standards.

Skills

Luxury watches

Fine jewelry

Client service

GIA certification

CRM basics

Job description

CHANEL seeks a Timepiece and Fine Jewelry Specialist for our Fashion Boutique at Chadstone. The TFJ Specialist will drive timepiece and fine jewelry performance, inspiring Fashion Advisors and engaging clients with the CHANEL silhouette of watchmaking and jewelry.

This role emphasizes high-end product knowledge, client relationship building, and a polished presentation in line with CHANEL standards, contributing to boutique success and client loyalty.