Luxury Spa Massage Therapist – Premier Guest Wellness

Crown Resorts Limited; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Crown Resorts is seeking a passionate Massage Therapist to join our luxury Crown Spa team in Sydney. You will deliver professional massages and body treatments, customise sessions through client consultations, and promote wellness solutions and retail products to elevate guest outcomes.

As part of a premium hospitality brand, you will maintain high treatment standards, keep accurate records, and contribute to a superb guest journey while working a rotating roster that includes weekends and

Qualifications

• Diploma of Beauty Therapy or equivalent qualification.
• Experience in a spa, wellness, beauty or luxury hospitality environment.
• Strong massage therapy skills and knowledge of anatomy and physiology.
• Exceptional communication and interpersonal skills.
• Genuine passion for customer service and wellbeing.
• Confident in recommending treatments and retail products.
• Flexibility to work a rotating roster, including weekends and public holidays.

Responsibilities

• Deliver exceptional massage and body treatments in line with Crown Spa's luxury service standards.
• Conduct guest consultations and tailor treatments to individual needs.
• Recommend wellness solutions, retail products and homecare programs to enhance guest outcomes.
• Maintain accurate treatment records and uphold professional treatment standards.
• Ensure treatment rooms and spa facilities are presented to the highest standard.
• Support a seamless guest journey by assisting with enquiries and bookings when required.
• Contribute to a positive, collaborative team culture focused on delivering an outstanding guest experience.

Skills

Massage therapy

Customer service

Communication skills

Team collaboration

Flexibility

Education

Diploma of Beauty Therapy

Job description

Crown Resorts is seeking a passionate Massage Therapist to join our luxury Crown Spa team in Sydney. You will deliver professional massages and body treatments, customise sessions through client consultations, and promote wellness solutions and retail products to elevate guest outcomes.

As part of a premium hospitality brand, you will maintain high treatment standards, keep accurate records, and contribute to a superb guest journey while working a rotating roster that includes weekends and