Luxury Optical Manager — Lead & Elevate Eyewear Experience

Dr. Steve Tang Optometrists; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Mentorship by founder

Career growth

Premium eyewear focus

Coastal location near Manly Beach

Mascot-friendly store culture

Job summary

Dr Steve Tang Optometrists in Sydney’s Northern Beaches flagship is seeking an Optical Manager and Assistant Manager. You will lead our optical team, mentor staff, and oversee dispensing, sales and premium eyewear experiences for customers.

Join a multi-channel practice with luxury eyewear focus, backed by a strong founder-led vision. A leadership pathway, direct mentorship, and a collaborative team culture awaits in a coastal store environment.

Qualifications

• Experienced in optical dispensing and staff development.
• Experience in leading a small team in a premium eyewear environment.
• Ability to mentor and train team members in optical dispensing and customer care.

Responsibilities

• Support store director on daily operations and projects.
• Deliver outstanding customer service, ensuring patients feel confident in their eyewear choices.
• Grow sales and performance while maintaining our premium brand standards.
• Frame merchandising and buying team contribution.
• Mentor and train team members, providing guidance in optical dispensing and customer care.
• Ownership of customer journey from walk in to collection and trouble shooting.
• Oversee and track frame, lens & e-commerce orders.
• Continued leadership and multichannel training program.
• Team communications & patient recall.

Skills

Optical dispensing

Leadership

Customer service

Sales

Merchandising

Team mentoring

Multichannel retail

E-commerce

Tools

POS System

Job description

Dr Steve Tang Optometrists in Sydney’s Northern Beaches flagship is seeking an Optical Manager and Assistant Manager. You will lead our optical team, mentor staff, and oversee dispensing, sales and premium eyewear experiences for customers.

Join a multi-channel practice with luxury eyewear focus, backed by a strong founder-led vision. A leadership pathway, direct mentorship, and a collaborative team culture awaits in a coastal store environment.