Luxury Housekeeping Assistant Manager

The Langham, Gold Coast; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Benchmarked remuneration

Training opportunities

Complimentary meals

Laundry services

6 complimentary hotel nights

Benefits

Job summary

The Langham, Gold Coast, a luxury hotel on the beachfront, seeks a Housekeeping Assistant Manager to coordinate and lead the housekeeping team, ensuring exceptional guest experience and impeccable cleanliness across all areas including rooms, laundry, public spaces and F&B interfaces.

You will support the Executive Housekeeper, model exemplary leadership, and drive performance with a focus on quality, timeliness, and guest satisfaction.

Qualifications

• Experience in luxury hotels and supervising teams to high performance.
• Strong focus on quality of service and hospitality.
• Ability to work under pressure and maintain standards across departments.

Responsibilities

• Coordinate and assist with Housekeeping Department activities to ensure guest service and cleanliness in rooms, laundry, public areas and meeting spaces.
• Lead by example to deliver a high level of service within timeframes and exceed guest expectations.
• Support Executive Housekeeper in day-to-day operations and drive consistent quality across the team.

Skills

Passion for service

Interpersonal skills

Communication skills

Problem solving

Leadership

Education

Tertiary qualifications in Hospitality

Job description

The Langham, Gold Coast, a luxury hotel on the beachfront, seeks a Housekeeping Assistant Manager to coordinate and lead the housekeeping team, ensuring exceptional guest experience and impeccable cleanliness across all areas including rooms, laundry, public spaces and F&B interfaces.

You will support the Executive Housekeeper, model exemplary leadership, and drive performance with a focus on quality, timeliness, and guest satisfaction.