Luxury Hotel Housekeeping Supervisor - Hands-On Leader

Lancemore Group; Red Hill; On-site; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Hotel discounts

Team benefits and rewards

Staff incentives

Career progression

Job summary

The Lancemore Group is seeking an experienced Housekeeping Supervisor for Lindenderry Red Hill in Victoria. You’ll lead the housekeeping team, ensure rooms and spaces are presented beautifully, and operate with hands-on leadership to deliver exceptional guest experiences.

In this role you will coordinate daily staffing, inspect rooms, coach room attendants, and collaborate with Front Office and Maintenance to resolve issues quickly. A physically active, detail‑focused leader is essential.

Qualifications

• Experience supervising a housekeeping or cleaning team.
• Strong eye for detail and pride in presentation.
• Ability to lead, motivate and develop a team.
• Balance quality with productivity and labour efficiency.
• Calm and organized in a busy hotel environment.
• Physically active, hands-on role.
• Understand impact of housekeeping on guest experience.
• Willing to work a 7-day roster, weekends and public holidays.

Responsibilities

• Lead and coordinate the Housekeeping team each day.
• Allocate rooms, manage workflow and adjust staffing to hotel occupancy.
• Inspect guest rooms and public areas to maintain exceptional standards.
• Coach and support Room Attendants to improve quality and productivity.
• Ensure VIP, wedding, conference and group rooms are arrival-ready.
• Work closely with Front Office and Maintenance to resolve issues quickly.
• Manage linen, amenities and housekeeping supplies.
• Support rostering and effective labour management; maintain WHS practices.
• Be visible and hands-on, stepping in to support the team when required.

Skills

Leadership

Team supervision

Attention to detail

Labour management

Guest experience focus

Flexible roster

Job description

The Lancemore Group is seeking an experienced Housekeeping Supervisor for Lindenderry Red Hill in Victoria. You’ll lead the housekeeping team, ensure rooms and spaces are presented beautifully, and operate with hands-on leadership to deliver exceptional guest experiences.

In this role you will coordinate daily staffing, inspect rooms, coach room attendants, and collaborate with Front Office and Maintenance to resolve issues quickly. A physically active, detail‑focused leader is essential.