Luxury Front Desk Clerk | Rotating Shifts

Crown Resorts Limited; Perth; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training

Employee benefits

Five-star brand exposure

Job summary

Crown Resorts Limited in Perth, WA, seeks a friendly Front Office Clerk to welcome guests with seamless, professional service across a luxury, five‑star environment. You’ll be part of a fast-paced team and contribute to memorable guest experiences.

You’ll handle check-ins and check-outs, assist with reservations and inquiries, and process payments accurately while maintaining a polished appearance and exceptional communication with guests and colleagues.

Qualifications

• Experience in hospitality or customer-focused settings.
• Positive attitude with strong attention to detail.
• Ability to multitask and stay calm under pressure.
• Collaborative mindset and polished personal presentation.
• Previous front-facing customer service experience.

Responsibilities

• Deliver exceptional check-in and check-out experiences.
• Assist guests with reservations, enquiries, and requests.
• Process accommodation payments accurately and efficiently.
• Create joyful, personalised moments through genuine guest interactions.

Skills

Hospitality experience

Customer service

Attention to detail

Communication skills

Presentable appearance

Tools

MS Office

Outlook

Word

Excel

Job description

Crown Resorts Limited in Perth, WA, seeks a friendly Front Office Clerk to welcome guests with seamless, professional service across a luxury, five‑star environment. You’ll be part of a fast-paced team and contribute to memorable guest experiences.

You’ll handle check-ins and check-outs, assist with reservations and inquiries, and process payments accurately while maintaining a polished appearance and exceptional communication with guests and colleagues.