Luxury Fragrance Expert & Scent Concierge

David Jones Ltd.; Sydney; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Generous employee discounts

Training & development

Sustainable practices

Job summary

David Jones Ltd. is seeking a world-class Fragrance Expert to guide customers through a curated luxury beauty experience in our Sydney stores. You will blend scent knowledge with storytelling to match clients with their perfect fragrance and build lasting relationships.

The role requires an acute sense of smell, exceptional service mindset, and flexibility to work retail hours including late nights and weekends, in a premium retail environment.

Qualifications

• Fragrance knowledge and passion for luxury brands.
• Experience delivering exceptional customer service in a retail setting.
• Ability to translate scent profiles into compelling narratives.

Responsibilities

• Share your passion for fragrance with customers and provide expert recommendations.
• Build warm connections by listening to customers' personalities and preferences to match scents.
• Grow a base of return clientele through insightful customer interactions.

Skills

Fragrance knowledge

Customer service

Storytelling

Active listening

Retail experience

Job description

David Jones Ltd. is seeking a world-class Fragrance Expert to guide customers through a curated luxury beauty experience in our Sydney stores. You will blend scent knowledge with storytelling to match clients with their perfect fragrance and build lasting relationships.

The role requires an acute sense of smell, exceptional service mindset, and flexibility to work retail hours including late nights and weekends, in a premium retail environment.